Ratings based on 9 Verified Reviews
5.0 Room cleanliness
4.8 Service & staff
5.0 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jul 2023 on Hotels
Comment from Hotel Management
8 Jul 2023 by Danke, Hotel Management
Hallo Eric, vielen Dank für die Bewertung.Wir freuen uns, sie bald wieder bei uns begrüßen zu dürfen.Mit sonnigen Grüßen aus DörscheidIhre Familie Fetz und das gesamte Hotel Team
by A verified traveler
Posted 26 Apr 2023
This property is in a beautiful spot with gorgeous vistas all around. Everything was very clean, the people were friendly, and the restaurant was delicious. We were not happy with our room however. It was extremely tiny and had some unusual characteristics. The ceiling over half the bed was very low and my husband twice bumped his head while getting out of bed. The bathroom was split in two and you had to walk through the room to get from the toilet to the shower. The towels were too thin and we were only given one each. Had we been in a larger, more well equipped room, I would have given this hotel a much more raving review.
Comment from Hotel Management
2 May 2023 by Family Fetz, Hotel Management
Thank you for taking the time to share your experience with us. We are delighted that you found our hotel beautiful and enjoyed the cleanliness, the friendliness of our staff and the delicious restaurant. We apologise that your room did not meet your expectations and understand your disappointment with the size and condition of the room. Our rooms vary in size to accommodate different types of guests, but we are sorry that they did not meet your needs. Had you stayed with us for more than one night, I am sure we would have found a solution. This is because we value our guests' feedback so that we can continue to offer them a quality stay, as this is at the heart of our hotel philosophy. We recommend that you book a higher-quality room category next time, you will be delighted.
by A verified traveler
Wish I had stayed longer!
Posted 15 Apr 2023 on HotelsThe hotel was very nice--my room was spacious, comfortable, and nicely appointed. The view over fields and open spaces was especially nice. The restaurant was exceptional--I am so happy I chose half board--the evening dinner was very good! I will come back!
Comment from Hotel Management
2 May 2023 by Family Fetz, Hotel Management
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the spacious and comfortable room with a great view. It's also wonderful to know that you found our restaurant exceptional and pleased with our half-board offering. We strive to create a restful atmosphere and take pride in providing quality service and meals for our guests. We are passionate about delivering excellent hospitality for all of our guests - thank you for recognizing this. We hope to see you again soon!
by A verified traveler
Posted 3 Nov 2023
Die Fahrt zum Hotel geht sehr steil nach oben, nur was für mutige.
Das Essen ist sehr zu empfehlen
by A verified traveler
Posted 29 May 2023
Top
Comment from Hotel Management
29 May 2023 by Danke, Hotel Management
Hallo Olaf,vielen Dank für die tolle Bewertung.Bis zum nächsten Mal.Ihre Familie Fetz und das gesamte Team
by A verified traveler
Posted 21 Feb 2023
Wir waren sehr zufrieden im Hotel FETZ und haben uns sehr wohl gefühlt. Das Essen war super lecker, alles sehr ordentlich, das Personal sehr zuvorkommend und angenehm. Vor allem die Lage war gut, wir waren jeden Tag direkt vom Hotel aus unterwegs. Wir kommen gerne wieder.
Comment from Hotel Management
14 Mar 2023 by Fetz Das Lorely Hotel, Hotel Management
Liebe Janine,vielen Dank für die sehr gute Bewertung, die uns sehr freut. Wir freuen uns schon auf das nächste Mal.Mit freundlichen Grüßen aus Dörscheid.Ihre Familie Fetz und Team
by A verified traveler
Posted 29 Jan 2023
Alles Super
Comment from Hotel Management
29 Jan 2023 by Fetz , Hotel Management
Hallo Robin,vielen Dank für die sehr gute Bewertung.Bis zum nächsten MalMit freundlichen Grüßen Ihre Familie Fetz und das gesamte Hotelteam
by A verified traveler
Posted 7 Sep 2021 on Hotels
Comment from Hotel Management
7 Sep 2021 by Danke, Hotel Management
Lieber Thomas,
vielen Dank für Deine Top Bewertung.
Das ist für uns alle echt ein Dankeschön und freut uns sehr.
Gerade in diesen besonderen Zeiten gibt uns das Kraft und Energie.
Nochmals Danke vom gesamten Hotelteam und Familie Fetz
by A verified traveler
Posted 25 Aug 2021
Sehr sauberes und schönes Kuschelzimmer mit eimem geräumigen Badezimmer. Sehr zum empfehlen.
Comment from Hotel Management
30 Aug 2021 by Danke, Hotel Management
Hallo Jürgen, vielen Dank für deine top Bewertung.
Das freut und motiviert uns so sehr.
Familie Fetz und das gesamte Hotelteam!
