Ratings based on 343 Verified Reviews
3.1 Room cleanliness
3.6 Service & staff
3.4 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
The rooms are out dated and run down. They are nothing like the photos on the Expedia site. There is an animal fee of even if they are service animal. They don't charge if you have documents declaring their service. The restaurant may be open and it may not, just depends on their attitude. I would not recommend this hotel.
Comment from Hotel Management
11 May 2024 by Shawn, Hotel Management
Thank you for your feedback. And sorry for the inconvenience. We always charge pet fees and we always ask for documentation we do not charge at all if it’s service animal. Thank you for your feedback. We appreciate it. This being the oldest hotel of town, built in 1974 has advantages which no other place offers in the area. Some of them are like: hot tub, indoor pool, indoor playing area, ping pong, inside family hangout and also has some limitations of latest amenities all new built offers. We bing new owner spending money as it comes and try to give best experience. Our staff will take good care and note all your valuable feedback. ThankYou choosing us. We offer on-site finest restaurant and saloon.
by A verified traveler
Posted 9 May 2024
What a cool interesting place. If you like surprises this one is it, and quite a bargain!
Comment from Hotel Management
10 May 2024 by Shawn, Hotel Management
Thank you so much for your feedback. We really appreciate it.
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
10 May 2024 by Shawn, Hotel Management
Thank you for your feedback. We appreciate it. This being the oldest hotel of town, built in 1974 has advantages which no other place offers in the area. Some of them are like: hot tub, indoor pool, indoor playing area, ping pong, inside family hangout and also has some limitations of latest amenities all new built offers. We bing new owner spending money as it comes and try to give best experience. Our staff will take good care and note all your valuable feedback. ThankYou choosing us. We offer on-site finest restaurant and saloon.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
9 May 2024 by shawn, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 2 May 2024
No wifi .bathroom is dirty. Shower can only turn halfway and clog. Won't come back
Comment from Hotel Management
3 May 2024 by Shawn, Hotel Management
Hi Mr. Cuong,Sorry for inconvenience. We are working on WiFi.
by A verified traveler from Aurora
Posted 1 May 2024
This hotel was nice enough but it has definitely seen better days. We were a bit disappointed the restaurant was closed as it would have been nice to just eat on the property and it was difficult to find a good place close by to have a good steak. The rooms were okay but definitely needs some updating on flooring/carpets, bathrooms and general upgrades to be more modern. The toilet had the wrong sized cover on the tank, the bathroom fan was loud and not working properly. Large gaps between the floor and the bottom edge of the door.
The up-sides were - room was quiet, hot tub was clean and water hot, there is a washer/dryer in the atrium.
The place just seemed sad and lonely and missing the days when it was a happening and busy place.
Comment from Hotel Management
1 May 2024 by Shawn, Hotel Management
Thank you Denise for your feedback and appreciate staying with us. We are working on upgrades eventually at the same time trying to keep same western and antic look. With the suggestions will keep working and improving.
by A verified traveler
Posted 29 Apr 2024
good
Comment from Hotel Management
29 Apr 2024 by Shawn, Hotel Management
Thank you Mr.John for your feedback. We appreciate it.
by A verified traveler
Posted 27 Apr 2024
Had a really nice stay at this place. We booked through Expedia and found out that Expedia does not keep up with what rooms are available at hotels and will book you anyway. We booked a king and had to stay in a different room but we were offered to change once one came available. The first room we were given had a burnt out main light but we were quickly given a different room. We spoke to the owner, I believe, and he was very helpful and professional. You could tell he cared about the hotel and the occupants. He seemed like the type of person to go out of their way to accommodate your stay. This place has really cool decorations and great for kids. It has a pool, race car games, rooms built like old time saloons, a volleyball court, and a basketball court. The only thing that wasn’t great about this place is that it did not offer free breakfast like most hotels do. There is a restaurant inside the hotel which is very nice, but opens at 8am. I’m looking forward to staying here again.
Comment from Hotel Management
28 Apr 2024 by Shawn, Hotel Management
Thank you so much for your feedback. We really appreciate it.
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Shawn, Hotel Management
Thank you for your feedback. We appreciate it. This being the oldest hotel of town, built in 1974 has advantages which no other place offers in the area. Some of them are like: hot tub, indoor pool, indoor playing area, ping pong, inside family hangout and also has some limitations of latest amenities all new built offers. We bing new owner spending money as it comes and try to give best experience. Our staff will take good care and note all your valuable feedback. ThankYou choosing us. We offer on-site finest restaurant and saloon. Thanks.
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
11 May 2024 by Shawn, Hotel Management
Thank you so much for your feedback. We really appreciate it.
