Ratings based on 992 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
This property wasn't the most up to date of those that we stayed in for this trip, but once situated in our room, we were very satisfied. The staff on duty when we checked in was simply outstanding as they met our needs. We had a change of rooms, but they accommodated us without hesitation and did so in a cheerful manner. We GREATLY appreciated that!
by A verified traveler
Posted 5 Jun 2024
by A verified traveler
Posted 3 Jun 2024
The place is very run down and not taken care of.
Elevator broke
Missing smoke detector in room
Pool very cold and pool floor and ceiling dripping with moisture
Lighting in hall had ebu lights on all day so in the event of an outage we would all be in the dark
by A verified traveler
Posted 2 Jun 2024
Very good and clean!!.
by A verified traveler
Posted 2 Jun 2024
It is clean and convenient
by A verified traveler
Posted 1 Jun 2024
The elevator was not working. Our rooms were on the 2nd floor. Our party had to drag suitcases up and down the stairs. I was told the elevator by a desk staff had been down a week. I read reviews and found out it had been down for a month. THAT IS NOT ACCEPTABLE. If I had looked at the reviews I would not have booked a room with you.
by A verified traveler
Posted 30 May 2024
by A verified traveler
Posted 20 May 2024
Paper id was stolen and front desk attendant and manager did not resolve the problem had to call police they suggested we file for lost/stolen id
by A verified traveler
Posted 19 May 2024
Elevators were broke.
by A verified traveler from Otis
Posted 1 May 2024
Decent place.
