Ratings based on 202 Verified Reviews

4.1 out of 5
95% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 27 May 2024
Excellent building, tastefully modernised. Only criticisms were there was no covered bike rack and the only two real ales were both Greene King. There are excellent local breweries, Ampersand and Grain come to mind plus local real cider so surprised they didn't have these kind of options
5 out of 5
by A verified traveler

Great Experience, will be returning

Posted 29 Dec 2023 on Hotels
Stayed for a week and we absolutely loved it! The hotel has great historical significance and maintains a lot of its OG character and charm. The service was excellent and personal. We also had English breakfast which we thoroughly enjoyed.
3 out of 5
by A verified traveler

Posted 30 Nov 2023
Lovely looking property from the outside unfortunately the inside is in need of some TLC. We had booked and paid for two nights but checked out after one night.its a shame with the right experienced staff and some money spent on the place could be fantastic venue.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Nov 2023
5 out of 5
by A verified traveler

Literally old England.

Posted 17 Oct 2023 on Hotels
Hotel built in 1655. So floors uneven, everything a little wonky, massive iron key to room, food not at all good, staff sweet, it’s near my family too I’ve stayed here a few times.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Oct 2023 on Hotels
3 out of 5
by A verified traveler

A few improvements needed.

Posted 29 Sep 2023 on Hotels
Service was great and very friendly. Breakfast was excellent. Few little issues - TV did not work and our window had been left open which would have been ok except for the fact that the staff had their smoking break outside under the window so our room had a really awful smell of smoke which was so bad that it was still there the next day and did spoil sleeping in the room. Shower needed a curtain as couldn't help soak the floor as one not in place. Room 8.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Sep 2023 on Hotels
3 out of 5
by A verified traveler

Posted 8 Sep 2023 on Hotels
Our stay was in the coach house, not the main hotel. Conversations, television sounds and snores from adjacent rooms were overly intrusive, and general maintenance poor. The hotel overall was acceptable but I would not be staying in the annexe again!
3 out of 5
by A verified traveler

Posted 29 Aug 2023
Room carpet was dirty and stained and overall room not very clean. No net curtain on a ground floor room so was overlooked. Staff were very friendly and helpful.