Ratings based on 88 Verified Reviews

4.0 out of 5
76% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 28 Feb 2024 on Hotels
Comment from Hotel Management
29 Feb 2024 by Rüffert, Hotel Management
Vielen Dank / Thank you !
4 out of 5
by A verified traveler

Posted 26 Oct 2018 on Hotels
Comment from Hotel Management
2 Nov 2018 by Rüffert, Hotel Management
Thank you! Vielen Dank
5 out of 5
by A verified traveler

Perfect little Bolthole

Posted 15 Sep 2018 on Hotels
We were first given the Souterrain room no. 41 which had some water pipes running through the room making it sound like water was running straight through the room whenever somebody flushed or showered. Upon complaining we were given room 43 which was much quieter and had a better layout. We we also told that for an extra 10€ we would have got a larger room with king size bed. Something to keep in mind when booking this hotel. Overall we had a good experience, the breakfast room and garden are very cosy and have a family-style touch and the vicinity of the train station makes this hotel the ideal bolthole when exploring the area.
Comment from Hotel Management
15 Sep 2018 by Rüffert, Hotel Management
thank you for the comment and I am pleased that I could make your stay an enjoyable one. We look forward to welcoming you back in the future sometime.
5 out of 5
Recommended
for Everyone
by A verified traveler from Greensboro, NC

Nice hotel, close to train station

Posted 8 Nov 2017
The rooms are fresh renovated, amazing breakfast buffet, close to bus and train station. personal friendly and clean.
Comment from Hotel Management
14 Nov 2017 by Rüffert, Hotel Management
Thank you very much for taking the time to write a good comment for us. We really appreciate it. Many thanks and we look forward to welcoming you back soon.
1 out of 5
by puneet from Coventrt

bad stay

Posted 24 May 2015 on Hotels
bad stay..loft room 3rd floor no lift..too much noise as next to train station..not recommended .i moved out after one nite instead of 3. The service wasnt amazing as i was asked about the water bottle which was used
Comment from Hotel Management
24 Sep 2015 by Art Inn Hotel Dinslaken, Hotel Management
I am sorry to hear that you were not happy with the service or your room. We are located next to the train station but if you had said something that you thought the noise was too loud, we may have been able to offer you a quiter room in a different part of the building. It is a shame that you did not give us the chance to change things for you.
3 out of 5
by Dave.hhh

business short stay

Posted 8 Sep 2014 on Orbitz
Room is clean but top floor without A/C so it becomes too hot. Staff does not show warm welcome or daily interaction. Breakfast is nice and extra cost.
4 out of 5
by A verified traveler

Posted 2 Jun 2012 on Hotels
A pleasant hotel with friendly staff. The breakfast was exceptionally good.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 May 2012 on Hotels
5 out of 5
by A verified traveler

Excelent service

Posted 10 May 2012 on Hotels
Nice people, clean - nothing fancy
5 out of 5
by A verified traveler from Netherlands

Dinslaken, great starting point for Ruhrgebiet

Posted 4 Apr 2012 on Hotels
The hotel is giving excellent value for money. We used it as a stepping stone for a short visit to the Ruhrgebiet. The hotel was clean, food was excellent, staff was very friendly. The railway station is litterally on the doorstep, which makes it very easy for travelling without a car. If you bring your car: don't forget to buy the "Umwelt sticker" in advance.