Ratings based on 74 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jul 2023
Comment from Hotel Management
28 Jul 2023 by Hotel Aquatel*, Hotel Management
Hello, Thank you very much for your note and your comment. We would be delighted to welcome you on a future stay in Dinant.
by A verified traveler
Early Check-in Close and No Contact
Posted 2 Aug 2022 on HotelsCheck-in closed at 9pm. We were planning to arrive after 9pm but there was no way to contact the hotel to let them know as their phone number leads to a dead line after you choose the English option. We arrived at the hotel and the front reception and door were closed. We spent the night in the car as we had no other option.
Comment from Hotel Management
3 Aug 2022 by Jessee - Hôtel Aquatel, Hotel Management
Thank you for your comment.
Please note that after several attempts by my colleague (calls + message on expedia) to which you did not respond, it was not possible to check in after 9pm. This is something we do at the request of the customer.
So you can't blame us for trying to reach you to get an answer about your arrival time. And you can't blame us for arriving at a closed door either.
The reception is open from 14:00 to 21:00 stipulated on expedia, booking, hotel website ....
by A verified traveler
Posted 25 Apr 2022 on Hotels
by A verified traveler
Posted 24 Oct 2019
It is an activity hotel not in the centre. It was easy to drive or walk there so it was not a problem. The room was heated and the bathroom was good and the bed very comfortable. the staff were very friendly and spoke English. Restuirents were very close and the breakfast was adequate
Comment from Hotel Management
29 Oct 2019 by Hôtel Aquatel, Hotel Management
Hello, we thank you for your great review. We are glad to read you had a nice stay. See you soon ;-)
Alexe - Aquatel Hotel
by A verified traveler
Overall ok hostel like hotel
Posted 8 Sep 2019 on HotelsNice and clean room. Felt a bit like a hostel more than a hotel. Quiet location outside high season, but great location for outdoor activities, such as canoeing on the Lesse
Comment from Hotel Management
9 Sep 2019 by Claire - Hotel Aquatel, Hotel Management
Dear Katrine,
Thanks a lot for this great review.
Hope to welcome you back soon!
by A verified traveler
Reasonable accommodation in Dinant
Posted 8 May 2019 on HotelsIt was a convenient overnight stay in Belgium while driving back to Dunkirk. The hotel is associated with a business operating kayaking trips on the nearby river Meuse (hence the hotel name). The room was clean and well equipped.
Comment from Hotel Management
9 May 2019 by Claire - Hotel Aquatel, Hotel Management
Dear,
Thank you for giving us your opinion about your stay in Hotel Aquatel.
Do not hesitate to give us more details in order to give us the opportunity to improve this 6/10! :-)
Claire - Hotel Aquatel
by A verified traveler
Posted 11 May 2024
Heerlijk verblijf in deze prachtige omgeving. De accomodatie is gehorig, maar het personeel gaat er goed mee om als er overlast is.
by A verified traveler
Posted 10 May 2024
Excellent rapport qualité prix.
by A verified traveler
Posted 29 Feb 2024
by A verified traveler
