Ratings based on 23 Verified Reviews
2.8 Room cleanliness
2.8 Service & staff
2.8 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Sep 2022
by A verified traveler
very very disappointing
Posted 13 Sep 2020 on HotelsWe arrived at the hotel we were not acknowledged by the staff other than to take a name and then tell us which room.
We had paid for a standard room an upgrade from Budget
We had a room which had a balcony which barely seated 1 plastic chair and a small table it overlooked a corrugated roof and was completely boxed in, there was no view , no sun it appeared to be a boxed space for smoking
completely impractical to sit out and enjoy
The toilet was situated so that to be able to sit down you needed to have 1 leg either side of the shower screen as it was imposable to sit any other way, this also made it incredibly difficult to get into the shower as there was barely enough room to squeeze past the toilet
We did not arrive until 20.00 hours, if we had been earlier we would have lost the money and gone somewhere else
Comment from Hotel Management
27 Oct 2023 by Rezervasyon Departmanı Hüseyin cesur , Hotel Management
Hello, if you contact the Guest Relations Department during your stay and report your problem, my teammates will help you quickly. Have you reported this issue to the Guest Relations Department? If you had reported it, my teammates, we would have worked on your problem in a solution-oriented manner and helped you with a better service and comfort, and you would have had a nice and comfortable holiday. We wish you healthy days.
by A verified traveler
Disgusting
Posted 13 Oct 2019 on HotelsIt was horrendous there was cockroaches in the swimming pool they didn’t clean the pool the whole time we was there wouldn’t of even got in it anyway it was a disgrace the rooms had bugs all in it there was dogs and cats just wondering in the hotel everywhere didn’t even try the food there would not recommend anyone !!!
by A verified traveler
Posted 23 Aug 2019 on Hotels
by A verified traveler
Posted 27 Apr 2019
by A verified traveler
Holiday before start of season
Posted 29 Mar 2019 on HotelsCheck in wasn't good as first they could not find our booking even though I had the confirmation email and booking number also they didn't know what half board was i had to explain it had paid for breakfast and evening meal . Breakfast was in the hotel it was basic but ok the evening meal however was in the hotel next door so not even in the hotel is had paid for . One night there was a wedding celebration and as the hotel is open plan downstairs there was nothing to keep the noise from upstairs so very long night . It says on this site water in the room and slippers we got water one night that is it ,no slippers and we got no tea and coffee we had to ask for a kettle so we could actually go buy some from the local supermarket. This is the second time I've stayed here first time it was fine for the price so I will give them the benefit of the doubt and just hope it was down to them getting ready for the new season .
by A verified traveler
Solo Traveller
Posted 18 Feb 2019 on HotelsFood not brilliant but overall hotel was great value for money
by Mete FUAD
I was been defrauded by Hotels.com
Posted 11 Nov 2017 on HotelsAnother hotel nearby was given to us, we tried to contact you, however phone was saying "we are experiencing technical difficulties."
This hotel was awful. Besides they did not pay us the difference between these two hotel costs.
by A verified traveler
Posted 18 Feb 2024 on Hotels
Comment from Hotel Management
18 Feb 2024 by ATİLA, Hotel Management
TEŞEKKÜRLER
by A verified traveler
Posted 20 Jan 2024 on Hotels
Comment from Hotel Management
20 Jan 2024 by Rezervasyon Departmanı Hüseyin cesur , Hotel Management
Dear Guest, Thank you for sharing your beautiful holiday experience with us and for spending time with us. We are very proud of your thoughts about our entire team and our hotel. As Temple Group Hotels Family, we would like to state that we will be proud to host you again and wish you healthy days.
