Ratings based on 60 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Apr 2024
Aweful service. Good location and that’s about it.
Comment from Hotel Management
24 Apr 2024 by Gourob Saha, Hotel Management
Dear Mr. Fakhrul, Thank you very much for your excellent rating. We are absolutely happy about your review and look forward to your next stay with us.
by A verified traveler
Posted 14 Mar 2024
The hotel is nice, but for what we paid and had read on the reviews, I was expecting something much nicer. Most of the guests are work travelers and the feel of the hotel is pretty quiet. The meal service options are good and the rooms are pretty standard.
One thing to improve would be recommendations for things to do in the area and Dhaka at large. We were first timers visiting and didn’t get anything very helpful.
by A verified traveler
Great hotel. But will avoid for now.
Posted 23 Jan 2024 on HotelsGreat hotel with lovely staff - however, is currently undergoing renovations with very limited lift access. Would avoid for a few months until lift access is restored.
by A verified traveler
First class all the way
Posted 8 Nov 2023 on HotelsThe hotel lives up to its reviews and you will not be disappointed.
Breakfast was top notch, with a lot of western options. The room large with a nice bathroom and very clean.
Comment from Hotel Management
15 Nov 2023 by Gourob Saha, Hotel Management
Thank you for staying with us we are happy to hear you had a great stay.
by A verified traveler
Posted 20 Sep 2023
The pool was great, privacy was mostly cared. However, steam bath doesn't work most of the time
Comment from Hotel Management
21 Sep 2023 by Gourob Saha, Hotel Management
Dear Mr. Asad ,Thank you for your review. We hope to see you again soon!
by A verified traveler
Posted 15 Sep 2023
The coffee is great and Yasmine is the best at customer service. The shower heads have mould indicating poor water filtration. The room service is not thorough at cleaning the rooms or bathrooms. There is dust everywhere. Waiters stand over you whilst you eat scooping your plate up as you take the last mouthful. They will chase you to sign for a meal yet expect you to wait whilst they figure out the bill. This is despite knowing you are a guest staying at the hotel. If a member of staff has a job considering customer service is lost. For example picking up laundry at 10pm then ringing the doorbell or calling the room at 10.30 at night because they have questions about the laundry. In another instance entering a room when a guest is asleep to spray insect repellent because that is the assigned job by management. The hotel staff need hospitality training and not be buttering your toast or cutting the bread.
Much improvement needed.
by A verified traveler
Posted 20 Mar 2023
Love the quiet street with trees. Close to city center but you would never know it. No honking! And the food and and outdoor sitting area is excellent…but no alcohol.
Comment from Hotel Management
22 Mar 2023 by Gourob Saha, Hotel Management
Dear Ms. Ramona Bajema,We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return.
by A verified traveler
Reminds me of European boutique hotels
Posted 12 Feb 2023 on HotelsI have been staying in this hotel for last few years and always the stay has been fabulous!
Break fast n food is amazing !
Coffee by yeasmin is superb. Thxb yeasmin
I would like to names names of Francis , Hassan and Azim from front desk , they are very courteous and helpful.
Will continue to stay here till I come to Dhaka
Comment from Hotel Management
19 Feb 2023 by Gourob Saha, Hotel Management
Thank you for taking the time to tell us about your experience at THE WAY Dhaka. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.
by A verified traveler
Posted 25 Oct 2022 on Hotels
Comment from Hotel Management
1 Nov 2022 by Gourob Saha, Hotel Management
Thank you for taking the time to tell us about your experience at THE WAY Dhaka. We look forward to serving you in the future.
by A verified traveler
Posted 8 Oct 2022 on Hotels
Comment from Hotel Management
10 Oct 2022 by Gourob Saha, Hotel Management
Dear Mr.Zainullah,Thank you for taking the time to give us feedback, we really appreciate it.We are delighted to hear you enjoyed your stay with us.We hope to be welcoming you back soon!
