Ratings based on 60 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Mar 2024
Location was good and facilities were ok. Only problem was the air conditioner which made a bit too much noise. Best part of the stay was the service from the morning reception team Ripon, Chadni and Maisha who were really helpful with everything.
by A verified traveler
Posted 18 Feb 2024
Everything is good
by A verified traveler
Posted 31 Jan 2024 on Hotels
Comment from Hotel Management
6 Feb 2024 by Imran Salauddin, Hotel Management
Dear Mr. Sadmaan,Thank you for sharing your feedback. We apologize for not meeting your expectations during your stay at Royal Park Residence. We take your concerns seriously and would appreciate more details to address them effectively. Your satisfaction is our priority, and we're committed to making necessary improvements. We value your patronage and hope to welcome you back for a better experience.Thank you!
by A verified traveler from Phnom Penh
Posted 24 Dec 2023
Comment from Hotel Management
4 Jan 2024 by Imran Salauddin, Hotel Management
Thank you for your Review.Regards
by A verified traveler from Kashiwashi
Posted 11 Mar 2023
The room is so small compared to the same grade room on other hotels.
There are few amenities.
The breakfast is not tasty.
The from manager is terrible. He treated my Bangladeshi friend like a criminal.
Comment from Hotel Management
27 Apr 2023 by Yasin Arafat-Assistant Manager-Revenue , Hotel Management
Dear Mr. Shigeyuki,Thank you for sharing your experience with us. We are sorry to hear that your stay did not meet your expectations. We take our guests' feedback seriously and will use your comments to improve our service.Regarding the room size, we apologize if it was not up to your expectations. We understand that some guests prefer a more spacious room, and we will do our best to accommodate such requests in the future.In terms of amenities, we do offer a range of amenities that we believe cater to our guests' needs. However, we appreciate your feedback and will take it into consideration as we continue to improve our offerings.We are also sorry to hear that you did not enjoy our breakfast. We strive to provide a range of breakfast options to cater to different dietary needs and preferences. We will review our breakfast menu to ensure that we are meeting the expectations of our guests.Regarding your friend's experience with our front manager, we apologize for any discomfort or inconvenience that may have been caused. We believe in treating all of our guests with respect and kindness, and we will investigate the matter to ensure that our staff are following our policies and providing exceptional service.Thank you again for sharing your feedback with us, and we hope to have the opportunity to welcome you back in the future and provide you with an improved experience.
by A verified traveler
Posted 20 Jan 2023 on Hotels
Comment from Hotel Management
8 Feb 2023 by Yasin Arafat, Hotel Management
Dear Mr. Hau Wing Ngai, Greetings from Royal Park Residence Hotel Dhaka! Thank you for sharing your review on Expedia.com. It is always good to hear when our efforts are appreciated. All of our associates always go the extra mile to provide the utmost comfort to our guests, and your kind review is the perfect testimony of their endeavors. We hope we will soon have the pleasure of having your stay with us again and look forward to welcoming you back soon with greater experiences.
by A verified traveler
Good place to stay if you are on a diet
Posted 12 Jan 2023 on HotelsIf you're looking for a nice quiet place to stay in a popular area, then look no further! The rooms are good and the staff is very nice and helpful. However, the food variety is limited. The food taste is okay, but the portion size is the smallest in the world - or maybe they just didn't serve me well! All in all, this is a great place to stay if you're looking for a quiet, comfortable place to stay in a popular area.
Comment from Hotel Management
8 Feb 2023 by Yasin Arafat, Hotel Management
Dear Sir, Thank you so much for sharing your review with us. We are sorry for the inconvenience that happened to you and hope you will a great stay at Royal Park next time. We look forward to seeing you again soon.
by A verified traveler from LOS ANGELES
Posted 29 Nov 2022
Comment from Hotel Management
21 Sep 2023 by Yasin Arafat-Assistant Manager-Revenue , Hotel Management
Thank you very much for reviewing us. Your review will help us to improve our service in the future.
by A verified traveler
Very good!
Posted 5 Sep 2022 on HotelsClean room, friendly staff. Will come back again!
Comment from Hotel Management
6 Sep 2022 by Yasin Arafat, Hotel Management
Thank you very much for reviewing us. Your review will help us to improve our service in the future.
by A verified traveler
Posted 5 Sep 2022 on Hotels
Comment from Hotel Management
6 Sep 2022 by Yasin Arafat, Hotel Management
Thank you very much for reviewing us. Your review will help us to improve our service in the future.
