Ratings based on 23 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Excellent hotel
Excellent nice people and good service
Room service spa restaurant free breakfast
Good service and great hotel to stay
by A verified traveler from London U.K.
Posted 18 Feb 2020 on Ebookers
Very good location, well appointed rooms, plenty of hot water any time of day, excellent buffet breakfast. Manager speaks excellent English and exceptionally helpful.
by A verified traveler from Australia
Posted 16 Oct 2019 on Wotif
Excellent staff, good food and location. Spacious room
Comment from Hotel Management
17 Oct 2019 by Shazahan Dewan, Hotel Management
Dear Valued Guest,
Greetings from Hotel The Capital LTD...!!! Really appreciate for sharing your experience. Your next stay will be more comfortable & you will recovering our service standards. Looking for welcome you back at Capital.
Regards
by A verified traveler
Plenty of room for improvement
Posted 10 Oct 2019 on HotelsIt wasn't good value for money!!!
I had to ask for extractor fan to be fix in the bath room as it was smelly, however it was fixed on the following day!!! Not happy should have been checked prior to guest arrival.
There was no fridge so when asked they installed one on the same day, which was good improvement to the property
Overall I would give 3 star rating for the service in general
Bit noisy as the room is next to the main traffic flow
Good Luck
Comment from Hotel Management
13 Oct 2019 by Shazahan Dewan, Hotel Management
Thanks for your advisory review.We are so sorry for your inconvenience.
by A verified traveler from New York City
Posted 21 Jun 2019
Very large rooms, comfortable beds clean rooms. The bathrooms are excellent. Everything is very modern and cozy. The beds were my favorite thing about this hotel. They are so clean and fluffy. Felt like I was sleeping on a cloud. I stayed an extra day because I just did not want to leave.
Comment from Hotel Management
4 Sep 2019 by shazahan Dewan, Hotel Management
Thanks a lot sir for your Excellent feedback. Specially guest satisfaction is our the main purpose.
by A verified traveler
Posted 27 May 2019
Far and away the worst hotel I have ever stayed at. The traffic outside keeps you awake till at least 2.00am. The building work's on level nine keeps you awake from 5.00am. The bed keeps you awake inbetween, the mattress being made of MDF. Smell of smoking everywhere. Single glazing, children running riot. Spent two nights out of five elsewhere for sanity. Not as bad as I say, I'm English, how many other reviews are?? Avoid.
Comment from Hotel Management
27 Aug 2019 by Dewan, Hotel Management
Dear Valued Guest, Greetings from Hotel The Capital LTD...! Really appreciate for sharing your experience. Your next stay will be more comfortable & you will recovering our service standards. Looking for welcome you back at Capital. Regards
by A verified traveler
Posted 3 Apr 2019
No towels or wifi providered, had to call. Breakfast was poor, very limited selection, no juice or fruit. Brought a shower curtain on the 2nd day. Have to ask for housekeeping. WIFI didnt always work.
Comment from Hotel Management
11 Apr 2019 by Arif, Hotel Management
Dear Valued Guest,
We are really apologized for the inconvenience for your last stay. Thanks for updating us to improve our service standard. We will looking forward to welcome you back at Capital.
by A verified traveler
Good location but requires improvements
Posted 2 Mar 2019 on HotelsComment from Hotel Management
4 Mar 2019 by Front office Manager, Hotel Management
Thanks for being positive review which is similar to our dream and thoughts. Wish your next travel would be more exciting.
by A verified traveler from London, GB
Posted 1 Feb 2019
Nice Hotel in the heart of the Dhaka City, very close to commercial hub of Dhaka. Hotel staffs were very friendly and loved the food in the restaurant! Authentic Bangladeshi food..I would recommend to everyone to try this Hotel, specially if it is your first visit in Dhaka.
Comment from Hotel Management
6 Feb 2019 by Front Office Manager, Hotel Management
Thank you for promoting our property. We shall try to make your next visit more comfortable and memorable.
by A verified traveler
Posted 9 Jan 2019
Very clean hotel. Excellent customer service. Very friendly staff. Would definitely recommend anyone.
Comment from Hotel Management
10 Jan 2019 by Front Office Manager, Hotel Management
Thank you for positive review. Also we wish your valuable suggestions to improve our services.
