Ratings based on 13 Verified Reviews
4.4 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Budget hotel at Dhaka with outstanding service.
Posted 1 Mar 2024 on HotelsIt was my first time stayed in that hotel. Location in close to everything on Gulshan and Bonani, ride to Airport is 30 to 45 minutes depends on traffic. Service was five stars and every person who work there whom I have some kind of interaction was outstanding.
Comment from Hotel Management
4 Mar 2024 by Rezauk karim, Hotel Management
Thank you
by A verified traveler
Posted 13 Jan 2024 on Hotels
Comment from Hotel Management
15 Jan 2024 by Rezaul Karim, Hotel Management
Thank you
by A verified traveler
Posted 19 Oct 2023
One of the most important things to me when I stay at a hotel is the staff. Each staff member who I interacted with was so kind, polite, respectful, and personable. I stayed for over a week in the hotel, and each day felt like I was with people I had known all my life. I absolutely loved visiting with the staff, and I truly miss them very much after leaving the country. Regarding the hotel, it was very nice, comfortable, and in the perfect location. I enjoyed going for short walks, and whenever I went site seeing, the staff were wonderful with providing suggestions and recommendations. The restaurant was fantastic! The traditional foods were so delicious, and the service was the best. The only issue I had was the bathroom in my room. It had a musty scent to it, like there had been a past leak. I did not complain about it because it was a minor issue, and it did not affect the actual room in any way. All other aspects of the hotel were absolutely amazing, and I would recommend Hotel Omni Residency to anyone looking for a wonderful hotel, an amazing staff, and delicious meal options. This is why I am giving a 5 star rating, because my overall experience was wonderful. To all the management and staff of Hotel Omni Residency, thank you so much for taking such good care of me!
Comment from Hotel Management
21 Oct 2023 by Rezaul Karim, Hotel Management
Thank you
by A verified traveler
Posted 2 Jun 2023 on Hotels
Comment from Hotel Management
4 Jun 2023 by Rezaul Karim, Hotel Management
Thank you
by A verified traveler
Posted 9 Apr 2023 on Hotels
Comment from Hotel Management
13 Apr 2023 by Rezaul Karim, Hotel Management
Thank you
by A verified traveler
Posted 13 Mar 2023
Pleasant staff, very swift service, and always with a smile , very polite and well mannered. In a nutshell , simply outstanding! Well done and keep it up👍
Comment from Hotel Management
18 Mar 2023 by Rezaul Karim, Hotel Management
Thank you
by A verified traveler
Posted 10 Mar 2023
I stayed at this hotel twice now. The staff are friendly and personable. The place is also clean. Good option.
I would recommend the manager to air out their rooms regularly. Strong chemical smell. But, once we left the balcony open for half an hour, smooth sailing!
Comment from Hotel Management
11 Mar 2023 by Rezaul Karim, Hotel Management
Thank you
by A verified traveler
Posted 25 Jan 2023
Horrible experience.
Comment from Hotel Management
26 Jan 2023 by Rezaul Karim, Hotel Management
Thank you
by A verified traveler
Excellent staff
Posted 31 Oct 2022 on HotelsThe stay was comfortable and the staff where very friendly. I wanted to get a hair cut and they were kind enough to escort me to a near by place and ensured that my need was met.
One area for improvement is to increase the vegetarian options available on the menu :) !
Comment from Hotel Management
31 Oct 2022 by Rezaul Karim, Hotel Management
Thank you
by A verified traveler
Posted 9 Jun 2022 on Hotels
Comment from Hotel Management
11 Jun 2022 by Rezaul, Hotel Management
Thank you
