Ratings based on 12 Verified Reviews

4.7 out of 5
4.6 Room cleanliness
4.9 Service & staff
4.2 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Dec 2023
Comment from Hotel Management
24 Dec 2023 by Alex , Hotel Management
Dear Guest,Thank you for taking the time to tell us about your experience at Crowne Plaza DHAKA GULSHAN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly.Regards,Alexandre Glauser
4 out of 5
by A verified traveler

Great location

Posted 10 Jun 2023 on Hotels
We stayed at this hotel twice in the past when it was under Four Points Sheraton. Front desk service was magnificent then. This time we booked multiple rooms for multiple days. The restaurant service during breakfast was amazing. Food was superb and the restaurant staff was very attentive and cordial. However, the rooms were not so clean and the towels were definitely quite worn out. Management needs to look into replacing the towels.
Comment from Hotel Management
16 Jun 2023 by Shohel, Hotel Management
Dear Sir/Madam, Thank you for taking the time to tell us about your experience at Crowne Plaza DHAKA GULSHAN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. With regards to room cleanliness we have taken a note on this and we will do the necessary to make sure a clean room for you and all of our guest. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,Mohammad ShohelAssistant Front Office Manager
4 out of 5
by A verified traveler

Posted 10 Jun 2023 on Hotels
Comment from Hotel Management
16 Jun 2023 by Shohel, Hotel Management
Dear Sir/Madam, Thank you for taking the time to tell us about your experience at Crowne Plaza DHAKA GULSHAN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,Mohammad ShohelAssistant Front Office Manager
5 out of 5
by A verified traveler

Posted 21 May 2023
I was very impressed with the service and the outgoing staff. A great hotel experience.
Comment from Hotel Management
21 May 2023 by Fawaad , Hotel Management
Dear Mr. Scott,Thank you for taking the time to tell us about your experience at Crowne Plaza DHAKA GULSHAN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly.Regards Mohammad Fawaad
5 out of 5
by A verified traveler from Toronto

Posted 11 May 2023
All good - will stay next time for sure.
Comment from Hotel Management
16 May 2023 by Fawaad, Hotel Management
Dear Valued Guest,Greetings from Crowne Plaza Gulshan Dhaka! We express our gratitude for speaking so highly for each of our offerings. We understand that a seamless experience is concocted when every aspect of a guest’s stay is perfect. It is great to know that from our location to our hospitality, each of our services made your stay spent with us wonderful. Thank you again for commending our offerings. Your patronage and feedback are imperative to us and we hope you would continue honoring us with both. Regards, Mohammad Fawaad Director of Operations
5 out of 5
by A verified traveler from Toronto

Posted 11 May 2023
Great location and service, friendly community and staffs are quite professional. Will stay again for my next travel.
Comment from Hotel Management
11 May 2023 by Riyaz Rizvi , Hotel Management
Dear Mr. Zhiqin Chen Greetings from Crowne Plaza Gulshan Dhaka! We express our gratitude for speaking so highly for each of our offerings. We understand that a seamless experience is concocted when every aspect of a guest’s stay is perfect. It is great to know that from our location to our hospitality, each of our services made your stay spent with us wonderful. Thank you again for commending our offerings. Your patronage and feedback are imperative to us and we hope you would continue honoring us with both. Riyaz Rizvi Rooms Division. Manager
5 out of 5
by A verified traveler from Harrow

Posted 10 May 2023
Much needed calm in an otherwise busy, noisy, hectic city.
Comment from Hotel Management
16 May 2023 by Fawaad, Hotel Management
Dear Valued Guest,Greetings from Crowne Plaza Gulshan Dhaka! We express our gratitude for speaking so highly for each of our offerings. We understand that a seamless experience is concocted when every aspect of a guest’s stay is perfect. It is great to know that from our location to our hospitality, each of our services made your stay spent with us wonderful. Thank you again for commending our offerings. Your patronage and feedback are imperative to us and we hope you would continue honoring us with both. Regards, Mohammad Fawaad Director of Operations
5 out of 5
by A verified traveler

Posted 3 Jan 2024 on Hotels
Comment from Hotel Management
7 Feb 2024 by Alexandre Glauser , Hotel Management
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Crowne Plaza DHAKA GULSHAN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly. Regards, Alexandre Glauser
5 out of 5
by A verified traveler

Posted 21 Dec 2023 on Hotels
Comment from Hotel Management
21 Dec 2023 by Alex, Hotel Management
Dear Mr. Wong,Thank you for taking the time to tell us about your experience at Crowne Plaza DHAKA GULSHAN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly.Regards,Alexandre Glauser
5 out of 5
by A verified traveler

Amazing

Posted 14 Dec 2023 on Hotels
Absolut amazing hotel, really nice and helpfull staff, good food. Will defently come back again.
Comment from Hotel Management
15 Dec 2023 by Alex, Hotel Management
Dear Guest,Thank you for taking the time to tell us about your experience at Crowne Plaza DHAKA GULSHAN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly.Regards,Alexandre Glauser
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