Ratings based on 16 Verified Reviews
4.5 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jan 2024 on Hotels
by A verified traveler
Posted 10 Jun 2023
As someone who stays at hotels frequently I must admit this hotel is a gem of a hotel. The staff are very friendly and helpful and the location is excellent the food was superb my children loved it for the price I’ve paid I believe I’ve got a bargain. As a single father of two young children I’m always on the lookout for safety and I must say this place is very secured. Our overall experience was splendid thanks to the staff at the hotel.
Comment from Hotel Management
21 Jun 2023 by Coventina Family, Hotel Management
thank you very much Sir, this will inspire us to do better.... Thanks
by A verified traveler
good price good service
Posted 7 Mar 2023 on Hotelsvery good hotel，just no time to enjoy the swimming pool
Comment from Hotel Management
7 Mar 2023 by Coventina Family, Hotel Management
Thank you very much ....
by A verified traveler
Bad Experience during stay
Posted 4 Mar 2023 on HotelsThe reception is not customer friendly. Seemed annoyed and attitude is not pleasant. Swimming pool is free for these type of hotel but they charge USD.10++ per person to use swimming pool. Also there is huge charge list for other services. No restaurant could be used. food was supplied in the room. Lots and Lots of mosquito.
Overall Reception and Hotel Manager is pathetic service and attitude provider.
Comment from Hotel Management
5 Mar 2023 by Coventina Family, Hotel Management
please accept our sincere apology that our service did not meet your expectation. As we are a service apartment, we have some restriction and charges for different service. we will do better on your next visit to Coventina
by A verified traveler
Posted 5 Feb 2023
Comment from Hotel Management
6 Mar 2023 by Coventina Family, Hotel Management
thank you very much....
by A verified traveler
Posted 22 Jan 2022
Friendly and wonderful staff. However, the room shower was leaking, no dining breakfast facilities,
Would have better if staff trained better for housekeeping
Comment from Hotel Management
22 Jan 2022 by Coventina Family, Hotel Management
Hello Sir and Mam
Our sincere apology, we will improve on the concern point,
Thank you very much for your valuable time....
by A verified traveler from CA
Posted 14 Aug 2020
It was amazing during our stay. Everything was so clean and comfortable. And we really liked the view outside and without any pollution. We liked the food also. We didnt get to enjoy the swimming pool though it was covid situation, so it was fine. We felt very safe and comfortable. Hope to visit there again.
Comment from Hotel Management
14 Aug 2020 by Team Coventiana, Hotel Management
Thank you very much, you made our day today at this situation, this will inspire us to do better....
by A verified traveler
Posted 24 Feb 2020 on Hotels
Coventina Lake Suites, is an ideal accommodation for medium to long stays. The larger room with a balcony and kitchen, makes it feel like a small apartment. The service was great and the bed comfortable. A few minor flaws: the shower head got very loose by the end of the stay, but upon request was fixed; laundry shrinks clothes to minor extent. Overall, I had a comfortable stay.
Comment from Hotel Management
27 Feb 2020 by Coventina Family...., Hotel Management
Thank you very much for your kind feedback,
we apologize for the minor flaws, we will work on that to be better.
Your feedback is inspiring us to go ahead....!!!!
by A verified traveler
Posted 28 Aug 2019 on Hotels
Comment from Hotel Management
29 Aug 2019 by Kawsur, Hotel Management
thank you very much Mr. MD Mezba....for your kind feedback....
by A verified traveler
Posted 24 Apr 2019
good hotel and good experience, nice staff and service.
Comment from Hotel Management
27 Apr 2019 by Coventina Family, Hotel Management
Thank you very much for your feedback, this is inspiring us to do better….
It will be our pleasure to be at your service always….
