Ratings based on 112 Verified Reviews

4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 Apr 2024
The staff were very attentive and caring. They also went out of their way to be of hep and service. I’ll definitely stay there again when I am in Dhaka.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Mar 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Mar 2024
5 out of 5
by A verified traveler from Beirut

Posted 21 Dec 2023
Very good
3 out of 5
by A verified traveler

Posted 11 Dec 2023
Like: convenient airport pickup dropoff $18 round trip (book in advance), helpful and pleasant staff, food on 2nd floor restaurant is yummy and high quality, super close to airport, there's a nice coffee shop/restaurant called Gusto like 5 mins walk away, they gave me late checkout Dislike: room quite small and doesn't look well maintained and feels a bit dirty, no hot water for shower (but talked to other guests who said they had hot water), didn't receive room upgrade although Expedia showed I had such benefit My room was facing the main road, could hear noise at night, but I was ok, light sleepers may want to ask for a room on the other side
5 out of 5
by A verified traveler

Posted 9 Dec 2023
Perfect place
Comment from Hotel Management
24 Mar 2024 by Shoaib, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We greatly appreciate your comments.
5 out of 5
by A verified traveler

Posted 8 Dec 2023
Comment from Hotel Management
24 Mar 2024 by Shoaib, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay at our hotel.
3 out of 5
by A verified traveler

Posted 21 Oct 2023 on Orbitz
Comment from Hotel Management
24 Mar 2024 by Shoaib, Hotel Management
Thank you for taking the time to share your recent experience with us. We appreciate your detailed feedback as it allows us to continually improve and ensure the best possible stay for all our guests.We're delighted to hear that you found our airport pickup and drop-off service convenient and that you enjoyed the assistance of our helpful and pleasant staff. It's also wonderful to know that you found the food at our second-floor restaurant to be yummy and of high quality. We strive to provide a comfortable and enjoyable experience for all our guests.However, we sincerely apologize for any inconvenience you experienced regarding the size and maintenance of your room, as well as the lack of hot water for your shower. Rest assured, we take cleanliness and maintenance seriously, and we will address these issues with our housekeeping and maintenance teams to ensure they are rectified promptly.Regarding the room upgrade concern, we apologize for any confusion. Our team always endeavors to accommodate our guests' preferences whenever possible. We'll review our procedures to ensure that such benefits are communicated clearly and honored accordingly in the future.Additionally, we regret any disturbance caused by noise from the main road. We understand the importance of a peaceful night's rest and will do our best to accommodate requests for quieter room placements.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an improved and memorable stay.Warm regards,
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Sep 2023
5 out of 5
by A verified traveler

World class service 10/10

Posted 21 Sep 2023 on Hotels
Staff were very helpful and very friendly We enjoyed our stay and hope they continue to maintain this quality service best of luck and hope to see you again in future.