Ratings based on 6 Verified Reviews
3.3 Room cleanliness
3.2 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Oct 2019 on Hotels
by A verified traveler
Posted 13 Jun 2019
Would like to see improvements in the quality of food / restaurant. Service was very welcoming.
Amenities were so-so.
by A verified traveler
Joseph scaria
Posted 19 May 2019 on HotelsIt is not a 4* , as you mentioned in your portal
by A verified traveler
Very unprofessional, bad service
Posted 7 May 2019 on HotelsWe got our booking confirmed directly in hotels.com website 1 month before our travel. But still the hotel person called and asked for making advance payment of Rs 30,000, since he said he had received reservation requests from his side for some other guests. I said it should not affect me since I made the reservation a month back and got confirmation as well. But he insisted and so I made the payment of Rs 30,000. But eventually when I went to the hotel, I was astonished to learn that I did not have rooms reserved and instead they asked me to go to another hotel nearby, which they claimed to be their sister concern (2 kms away). I checked the online fare for that hotel and found that it was much cheaper than coconut villa. So I asked for revising the fare which they promised. But while checking out after the stay, it was another shock - price mentioned was higher than the fare of coconut villa itself. What kind of business ethics they have? I had to endure a long discussion to finally agree on the revised price. Overall it left a bad taste and spoiled the mood, which you do not want when you go for a vacation for relaxing.
by A verified traveler
Posted 27 Dec 2018
Nice hotel and very good staff , food quality is good but quite away from Munnar town ,if you are looking for amazing beauty from your hotel n silent place , this is the best resort to stay in.
Comment from Hotel Management
1 Jan 2019 by coconutresortmunnar, Hotel Management
Dear Guest
Greetings from Dream Coconut Villa Resort,Munnar
We take this moment to thank you for the opportunity given us to serve you during your Munnar visit. We are much happy to hear that you enjoyed your stay at our resort. We assure you the same services in your future visits.
Regards
Team-Dream Coconut Villa Resort
Munnar
by A verified traveler from Chennai
Posted 23 Dec 2018
Excellent Resort in Munnar Kerala. Breakfast and dinner also good
Comment from Hotel Management
1 Jan 2019 by Team Dream Coconut Villa Resort, Hotel Management
Dear Guest
Thank you very much for your valuable review. We believe that you have enjoyed your stay with us.We look forward to serve you on your future visits at Munnar.
Regards
Team-Dream Coconut Villa Resort
Munnar