Ratings based on 974 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Good
by A verified traveler
Posted 10 May 2024
Restaurant staff was amazing and amazing food! I wish all hotels were up to this quality!
Comment from Hotel Management
10 May 2024 by GM, Hotel Management
Dear LeVar, We are happy to hear from you and value your kind review. It is lovely to hear that our food and cheerful service all helped make your trip a success. Thank you for your business and your recommendation! We hope to host you anytime your travels bring you back to the area. Best, Lance Misner, GM
by A verified traveler
Posted 10 May 2024
Na
Comment from Hotel Management
10 May 2024 by GM, Hotel Management
Dear Rosemarie, We strive to meet our guests’ expectations, and I'm sorry we fell short of yours. We appreciate your feedback and the time you spent sharing your review, as we always look for better ways to improve. Thank you for staying with us and we hope to see you again. Sincerely, Lance Misner, GM
by A verified traveler
Posted 7 May 2024
The place was nice and clean and the staff was nice
Comment from Hotel Management
8 May 2024 by GM , Hotel Management
Dear Keisha Lakia, We strive to provide clean and comfortable accommodations along with friendly and efficient service. It's wonderful to know that we were able to meet your expectations. Your feedback is invaluable to us and we appreciate your kind words. Thank you for choosing to stay at our hotel and we look forward to welcoming you back soon. Best, Lance Misner, GM
by A verified traveler from ALEXANDRIA
Posted 6 May 2024
Very good
Comment from Hotel Management
7 May 2024 by GM , Hotel Management
Dear Ali, Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon. Best, Lance Misner, GM
by A verified traveler from San Diego
Posted 5 May 2024
The sofa beds were terrible quality, no padding, no comforter provided. Requested spare and was only sent sheets twice. Hallways were freezing. Damage in the garage on pillars with exposed rebar.
Comment from Hotel Management
6 May 2024 by GM, Hotel Management
Dear Kevin, We apologize for the fact that our sofa beds did not meet your expectations, as well as for the temperature in the hallway. Furthermore, we are sorry for not being able to provide you with the requested comforter. Guest satisfaction is our top priority, and we regret that we were unable to provide you with a more positive experience. Your feedback is incredibly valuable to us, and we appreciate you taking the time to share your review with us. Sincerely, Lance Misner, GM
by A verified traveler
Posted 28 Apr 2024
I will be back! Slept so well
Comment from Hotel Management
29 Apr 2024 by GM, Hotel Management
Dear Channe, We appreciate your positive recommendation and would like to extend a warm welcome for you to settle in again anytime. Thank you! Best, Lance Misner, GM
by A verified traveler from Cordovatn
Posted 28 Apr 2024
Very good
Comment from Hotel Management
29 Apr 2024 by GM, Hotel Management
Dear Mohammad R, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Lance Misner, GM
by A verified traveler
Posted 28 Apr 2024
It’s a beautiful property from the outside and inside of my favourite part is the lobby with the high ceilings and a beautiful water fountain food is great and the service is great
Comment from Hotel Management
29 Apr 2024 by GM , Hotel Management
Dear Reem, It means a lot to us that you have taken the time to share this wonderful review. It lets other guests know that you enjoyed our hotel and lets our staff know that their hard work makes a difference. It was our pleasure to serve you, and we are already looking forward to your next visit. Best, Lance Misner, GM
by A verified traveler
Posted 26 Apr 2024
Everything thing was great. Room was nice and clean. My only complaint was I did noy get my breakfast ticket upon checking in and I lost out on my money. But Sam in the restaurant was a great host the 2nd morning of our stay. He is very friendly and welcoming. Thanks again Sam
Comment from Hotel Management
27 Apr 2024 by GM, Hotel Management
Dear Jermina, Thank you for providing your feedback on your recent stay. We recognize that there were areas where we could improve, but we are happy to hear that you had a positive experience overall. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back soon. Best, Lance Misner, GM
