Ratings based on 472 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Property a little outdated but over all great staff
Comment from Hotel Management
21 May 2024 by AGM-Selena , Hotel Management
Thanks Tiffany appreciate the positive feedback about the staff
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
21 May 2024 by Selena-AGM , Hotel Management
Thank you for sharing your feedback! Hope to see you again!
by A verified traveler
Posted 19 May 2024
Excellent staff, very clean, well maintained and organized. Wonderful experience would book with Sonesta again.
Comment from Hotel Management
19 May 2024 by Selena-AGM, Hotel Management
We work hard as a team to make each stay great! Thank you
by A verified traveler
Posted 14 May 2024
We stayed for 6 days and it was great. The staff was very friendly, helpful and always there for us. We felt very good.
Comment from Hotel Management
15 May 2024 by Selena-AGM, Hotel Management
Thank you for sharing your feedback we hope to see you soon.
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
10 May 2024 by Selena-AGM, Hotel Management
Thank You for sharing your feedback, hope to see you again soon!
by A verified traveler
Posted 30 Apr 2024
Clean comfortable and quiet hotel, with a great staff. Cody on the evening shift was especially helping and welcoming. I will definitely seek out this brand in my travels!
Comment from Hotel Management
30 Apr 2024 by Selena-AGM, Hotel Management
Thank You for sharing your feedback, we work hard as a team to ensure each stay is a great stay. Cody is a wonderful addition to the team. We hope to see you again soon.
by A verified traveler
Posted 28 Apr 2024
I really liked the staff. Everyone is so kind and helpful. The laundry equipment needs replacing. Some of it works and some doesn’t.
Comment from Hotel Management
29 Apr 2024 by Selena-AGM, Hotel Management
Thank You for your feedback we will share your information provided with the team. Hope to see you again.
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
19 May 2024 by Selena-AGM, Hotel Management
Thank you for sharing your feedback. We hope to see you again.
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
27 Apr 2024 by Selena-AGM, Hotel Management
Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
26 Apr 2024 by Selena-AGM, Hotel Management
We apologize we were unable to meet your expectations. Please feel free to contact management directly to discuss your stay.
