Ratings based on 387 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Do NOT recommend.
Posted 20 Nov 2023 on HotelsThe check-in process was frustrating, convoluted, and dangerous as my wife and I had to stand outside in Detroit with our luggage in hand on the street - NOT SAFE AT ALL!!!. The On-prem employee was helpful but HATED the check-in process.
NO front counter, so you're on your own. NO service.
Parking was literally a block away and outside. Horrible in climate weather for people with mobility issues.
by A verified traveler
Posted 11 Nov 2023
Comment from Hotel Management
12 Nov 2023 by Marchie B., Hotel Management
Thank you for staying with us! We appreciate your feedback.
by A verified traveler
Posted 7 Nov 2023 on Hotels
Comment from Hotel Management
8 Nov 2023 by Marchie B., Hotel Management
Thank you for staying with us! We appreciate your review.
by A verified traveler
Great place to stay
Posted 6 Nov 2023 on HotelsThey switched us from times square to new central but the communication was up to date and excellent! The space they put us in was fantastic.
we only had 2 issues:
1. I made it apparent that there were 3 guests, but we only got one key fob.
2. Our living room table broke the first night after putting only a plate and cup on it. Not getting security deposit back obviously
Comment from Hotel Management
8 Nov 2023 by Mint House Guest Care , Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Lions game day
Posted 3 Nov 2023 on HotelsGreat location & price. Easy to come and go, very clean and nice place to stay.
Comment from Hotel Management
8 Nov 2023 by Mint House Guest Care , Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 31 Oct 2023
Upon arrival I was trying to use the callbox, when I asked someone standing right there for help she asked me if I was part of Mint House then proceeds to say how much she hates Mint House. I'm guessing she's a full time resident of the actual building. The next day I used the call box but the doors wouldn't open so I tried to open them manually. The person at the door (the only time i ever saw anyone at the door/front desk) aggressively told me to not touch the doors and that they'd open on their own (they don't). Look for a hotel- this is not a hotel experience and shouldn't be on Expedia.
by A verified traveler
Great place
Posted 22 Oct 2023 on HotelsPlace was absolutely amazing. Will definitely book again.
Comment from Hotel Management
25 Oct 2023 by Mint House, Hotel Management
Thank you for the wonderful review, Eric. We are glad you enjoyed your stay.
by A verified traveler
Posted 19 Oct 2023
Very clean and spacious apartment Easy access to parking. Great walking distance to Little Caesars Arena.
Comment from Hotel Management
25 Oct 2023 by Mint House, Hotel Management
Thank you for the great review, Shayne. We are glad you enjoyed your stay.
by A verified traveler
Posted 15 Oct 2023 on Hotels
Comment from Hotel Management
25 Oct 2023 by Mint House, Hotel Management
Thank you for the wonderful review, Tammie. We are glad you enjoyed your stay.
by A verified traveler
Blankets ... more please
Posted 12 Oct 2023 on HotelsExtra blankets, please. We used both the bed and pull-out and it was chilly. Please supply extra blankets.
Comment from Hotel Management
25 Oct 2023 by Mint House, Hotel Management
Thank you for your feedback, Stephanie. We will do our best to make our service better.
