Ratings based on 672 Verified Reviews

4.0 out of 5
86% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 May 2024
The motel is very nice and clean
Comment from Hotel Management
13 May 2024 by Bethann Assistant General Manager, Hotel Management
Dear Barbara,Thank you for choosing Holiday Inn Express & Suites, Canton. We appreciate your feedback. We are pleased to hear that you had an enjoyable stay. Our team works diligently to ensure your stay is clean and comfortable. Thank you for recognizing their efforts. We hope to see you again when you return to our area.
3 out of 5
by A verified traveler

Posted 10 May 2024
Basic place. What we needed for a quick weekend stay!
Comment from Hotel Management
13 May 2024 by Bethann Assistant General Manager, Hotel Management
Dear Briahna,Thank you for choosing Holiday Inn Express & Suites in Canton. We appreciate your feedback. We are happy that you enjoyed your stay with us. We hope to see you again!
4 out of 5
by A verified traveler

Posted 25 Apr 2024
Staff was so friendly
Comment from Hotel Management
30 Apr 2024 by Bethann Assistant General Manager, Hotel Management
Dear Figen,Thank you for choosing Holiday Inn Express & Suites. We appreciate you taking time to provide us with feedback regarding your recent stay. We so pleased to hear you enjoyed your stay and our friendly team members. We look forward to seeing you again!
5 out of 5
by A verified traveler

Posted 23 Apr 2024
Nice
Comment from Hotel Management
23 Apr 2024 by Bethann Assistant General Manager, Hotel Management
Dear Katie,Thank you for choosing Holiday Inn Express & Suites. We appreciate your feedback. We are happy to hear you had a pleasant experience. We hope to see you again when you return to our area.
1 out of 5
by A verified traveler

Posted 15 Apr 2024
Didn’t stay more than 15 minutes before we left. My kid has asthma and the cigarette odor and musty air required the use of her inhaler. We’re trying to get a refund.
Comment from Hotel Management
16 Apr 2024 by Bethann Assistant General Manager, Hotel Management
Dear Nicole,Thank you for choosing Holiday Inn Express & Suites. We are truly sorry to hear your stay was not as expected. Our guest services agent did offer to move you to a new room. We hope to welcome you back in the future.
5 out of 5
by A verified traveler

Posted 15 Apr 2024
Comment from Hotel Management
6 May 2024 by Bethann Assistant General Manager, Hotel Management
Dear Mike,Thank you for choosing Holiday Inn Express, Canton. We appreciate you taking time to provide us with feedback. We are pleased to hear that you really enjoyed your stay. We hope to see you again!
4 out of 5
by A verified traveler

Posted 13 Apr 2024
It was easily accessible and welcoming. It stood out in the general area and was much more appealing.
Comment from Hotel Management
14 Apr 2024 by Bethann Assistant General Manager, Hotel Management
Dear Jonathan,Thank you for choosing Holiday Inn Express & Suites. We are pleased to hear you found our location to be easily accessible and welcoming. We're always happy to hear we made a positive impression. We hope to welcome you back again soon!
5 out of 5
by A verified traveler

Posted 8 Apr 2024
The hotel was great, clean and easy check in and out.
Comment from Hotel Management
8 Apr 2024 by Bethann Assistant General Manager, Hotel Management
Dear Wanda, Thank for your recent stay at Holiday Inn Express & Suites. We truly appreciate your feedback which helps us monito and improve guest experience. We so pleased to hear you experienced a flawless check-in and check-out and had a fantastic experience. We look forward to seeing you again when your travels bring you back to our area.
5 out of 5
by A verified traveler

Posted 7 Apr 2024
Clean friendly facility. Comfy beds
Comment from Hotel Management
8 Apr 2024 by Bethann Assistant General Manager, Hotel Management
Dear Jonathan,Thank you for choosing Holiday Inn Express & Suites. We appreciate your kind words. We're always happy to hear another guest found our team members to be welcoming and friendly. So glad you enjoyed our new comfy mattresses and a clean guest room. We hope to welcome you back again soon!
5 out of 5
by A verified traveler

Posted 6 Apr 2024
Quietness and clean.
Comment from Hotel Management
8 Apr 2024 by Bethann Assistant General Manager, Hotel Management
Dear Laq,Thank you for choosing to come and stay with us at Holiday Inn Express & Suites. We appreciate your feedback. We are happy to hear you had a quiet and restful stay and enjoyed a fresh and clean guest room. We hope to see you again.