Ratings based on 714 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Bed was not comfortable and noise from upstairs and street was loud. Conditioner was empty in bathroom too
Comment from Hotel Management
5 Jun 2024 by Thank you for staying at the Hampton Inn , Hotel Management
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.
by A verified traveler
Posted 28 May 2024
Hotel was very clean and had very comfortable beds. Room was great for remote working. Breakfast selection was solid. The surrounding area was nice because there are alot of restaurants and shops in walking distance so super convenient.
Comment from Hotel Management
10 Jun 2024 by Thank you for staying at the Hampton Inn , Hotel Management
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.
by A verified traveler
Posted 27 May 2024
Room was dirty. They didnt have bath towels they didnt have toilet paper they didnt have a blanket. Shower was dirty.
Comment from Hotel Management
5 Jun 2024 by Thank you for staying at the Hampton Inn , Hotel Management
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.
by A verified traveler
Posted 27 May 2024
Great experience.
Comment from Hotel Management
30 May 2024 by Jenny, Hotel Management
We are so happy to hear you had a great experience! We hope you pick us again if you're in the area again!
by A verified traveler
Posted 15 May 2024
Wonderful spot if taking test at the Pearson Test Center (2-min driving). Staff are super nice and the room was quiet and clean. Recommended!!
Comment from Hotel Management
17 May 2024 by Thank you for staying at the Hampton Inn , Hotel Management
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
15 May 2024 by Thank you for staying at the Hampton Inn , Hotel Management
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.
by A verified traveler
Posted 11 May 2024
I wasn’t able to sleep because loud noise every time asked staff to changing my room to the back far from the street the ladies working behind the desk you have to wait tell morning in the morning the guy tell we can not do it tell night so the play with me and room never change and terrible customer service shower, no pressure no shampoo nobody watch no towels service very poor and end the charge me five dollar for parking at night. I don’t advise anyone to go there
Comment from Hotel Management
13 May 2024 by Thank you for staying at the Hampton Inn , Hotel Management
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to read that you did not have a pleasant stay with us and can assure you I will be personally investigating the matter.
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
5 Jun 2024 by Thank you for staying at the Hampton Inn , Hotel Management
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.
by A verified traveler
Posted 8 May 2024
Very friendly ans hardworking staffs specially Eleonzo resptionist for welcoming us at first night.
Comment from Hotel Management
9 May 2024 by Thank you for staying at the Hampton Inn , Hotel Management
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.
by A verified traveler
Posted 29 Apr 2024
We would definitely stay here again. Wanted to see Henry Ford Museum and Greenfield Village. Was about a 20 min. walk. Also, in walking distance of Fairlane House. Great pizza place near by called Buddy's which has the best Detroit style pizza. Ate there twice. Potato pit across the street was good too. There is a really cool record store near the Goodwill that you should definitely check out.
Comment from Hotel Management
5 May 2024 by Thank you for staying at the Hampton Inn , Hotel Management
Thank You so much for you review. We appreciate when guest give us feedback so we can improve upon your comments or tell the team they are doing a great job! We hope to see you again on your next trip to Dearborn.
