Ratings based on 749 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Wonderful Place
Comment from Hotel Management
31 May 2024 by Monica, Hotel Management
Martin F,Thank you for staying with us at the Livonia Marriott! We truly appreciate your business. I hope you choose to stay with us again if your travels bring you back to the area.Yours in hospitality!Monica McLendon
by A verified traveler
Posted 28 May 2024
Fantastic stay
Comment from Hotel Management
29 May 2024 by Monica, Hotel Management
Saeed,Thank you so much for staying with us here at the Livonia Marriott. We truly appreciate your business. I hope you will choose to stay with us again if your travels bring you back to the area!Yours in hospitality!Monica McLendonGeneral Manager
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
31 May 2024 by Monica, Hotel Management
Reagan,Thank you for staying with us at the Livonia Marriott! We truly appreciate your business. I was disappointed to see that you rated us a three out of five. If you would be so kind to elaborate more as why you rated us the way you did, I would love to hear your open, honest and candid feedback. Please feel free to contact me directly at the hotel. I hope that you will give us another opportunity to service you if your travels bring you back to the area again.Yours in hospitality,Monica McLendonGeneral Manager
by A verified traveler
Posted 10 May 2024
Excellent experience
Comment from Hotel Management
28 May 2024 by Monica, Hotel Management
Zubaida,Thank you so much for staying with us at the Livonia Marriott! We hope that you will consider staying here with us again if your travels should bring you back to the area!Yours in hospitality!Monica McLendonGeneral Manager
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Monica, Hotel Management
Ned,Thank you for staying with us at the Livonia Marriott! We truly appreciate your business and loyalty. I hope that you will choose to stay with us again if your travels bring you back to the area.Yours in hospitality,Monica McLendonGeneral ManagerLivonia Marriott
by A verified traveler
Posted 14 Apr 2024
No shampoo they charge me twice for security deposit, in my checkout they charged me $98 because i booked this true 3rd party Expedia.
Comment from Hotel Management
25 Apr 2024 by Monica, Hotel Management
Ryad,Thank you for staying with us at the Livonia Marriott! We truly appreciate your business and loyalty. We truly appreciate your open, honest and candid feedback, and apologize for the shortcomings. I was so disappointed to hear about the issues you experienced during your stay. I hope you will give us another opportunity to service you if your travels bring you back to the area. Yours in hospitality,Monica McLendonGeneral ManagerLivonia Marriott
by A verified traveler
Posted 5 Apr 2024
The pool was so dirty, there was a film of algae on the bottom of it. Rooms are outdated. I reserved a room with 2 beds, I check in and get to our room with only one bed in it. I went to the desk to ask and they said they are sold out of 2 beds so she gave me a free breakfast buffet coupon which seems like everyone there had one so it really wasn’t compensated very well. All in all I would not suggest this hotel. 10 years ago it was great. Not worth the price of almost 300$ for 2 nights!
Comment from Hotel Management
5 Apr 2024 by Front Office Manager, Hotel Management
Hello Lauren,Thank you for your feedback. I certainly would have loved to rectify your situation beyond breakfast while we had you in house. Unfortunately on our busier nights we do sell out on popular room types and understand how that would inconvenience you. We hope you give us another chance to wow you in the future. Thank you for your continued loyalty to our brand.
by A verified traveler
Posted 30 Mar 2024
Everything is good at this hotel
Comment from Hotel Management
2 Apr 2024 by Front Office Manager, Hotel Management
Thank you for choosing the Detroit Marriott Livonia! We appreciate your business and look forward to servicing you again soon!
by A verified traveler
Posted 19 Mar 2024
Its nice quiet and next to the mall.
Comment from Hotel Management
22 Mar 2024 by Monica, Hotel Management
Ryan,Thank you for staying with us at the Livonia Marriott! We truly appreciate your business. If your travels ever bring you back to the area, I hope that you choose to stay with us again!Yours in hospitality!Monica McLendonGeneral Manager
by A verified traveler
Posted 16 Mar 2024
This is my second time staying there and it will most likely be the only hotel I stay at when I’m in Michigan for work.
Comment from Hotel Management
22 Mar 2024 by Monica, Hotel Management
Lizzy,Thank you for staying with us at the Livonia Marriott! We truly appreciate your business. If your travels ever bring you back to the area, I hope that you choose to stay with us again!Yours in hospitality!Monica McLendonGeneral Manager
