Ratings based on 1,176 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 2 Jun 2024
Dirty room.
by A verified traveler
Posted 1 Jun 2024
It only need a free breakfast in the community area.
by A verified traveler
Posted 31 May 2024
Worst hotel check experience of my life!!! It all started with staff calling me to let me know the room type I booked would not be available and we would be getting a room/bed downsize from what I booked a month prior. Staff was extremely rude and disrespectful to my family at front desk. When they did give us our room it was nothing like what we had booked. The whole room smelled of "weed". When we expressed that we would not be staying the night for these specific reasons the front desk clerk would not give us a refund as requested. I asked to speak to manager listed as on duty and they refused to let me speak to them. Most unprofessional staff and experience I have ever had trying to check in to a hotel after a long day. They even threatened to call police if we did not leave. We agreed to leave after explaining all we wanted was a refund. I would NOT recommend this hotel and would recommend that nobody ever stay at this location!
Comment from Hotel Management
31 May 2024 by Sam M, Hotel Management
Hello Mr.West It was a pleasure speaking with you Today in regards to the issues you experienced at our property , Please allow me to make it up to you in the future or whenever you come to town.Again thank you for your understanding and i look forward to do a better job in the future.Best Regards!
by A verified traveler
Posted 30 May 2024
When ever I'm on a overnight stay in the area I fry to book here. There are several chain restaurants in the area and it's between two Wal-Mart.
Comment from Hotel Management
31 May 2024 by Sam M, Hotel Management
Hello John Thank you for your positive feedback , We look forward to serving you again in the near future and thank you for choosing us!
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
31 May 2024 by Sam M, Hotel Management
Hi Courtney Thank you for writing us a feedback in regards to your recent stay with us .We apologize for any inconvenience you may have experienced during your stay with us and we hope that we can better accommodate you in the near future.Best Regards!
by A verified traveler
Posted 23 May 2024
Nice place to stay
Comment from Hotel Management
31 May 2024 by Sam M, Hotel Management
Hi LaNiece Its a pleasure to have you as a valued guest .I'm glad that you are enjoying your stay with us .Best Regards!
by A verified traveler
Posted 18 May 2024
Quiet
Comment from Hotel Management
31 May 2024 by Sam M, Hotel Management
Hello Beverly Thank you for your feedback , We look forward to making your next visit a 5 star stay.Best Regards!
by A verified traveler
Posted 28 Apr 2024
Management was very polite, courteous & attentive.
Comment from Hotel Management
29 Apr 2024 by Sam M, Hotel Management
Hello ToddThank you for your kind words .I look forward to serving you again in the near future and thank you for choosing Affordable Suites of Warren .Best Regards!
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Sam M, Hotel Management
Hi JaniceI appreciate the time you tookto share your experience! Itreinforces our commitmentto providing the best staypossible.
