Ratings based on 49 Verified Reviews
4.2 Room cleanliness
4.5 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Feb 2024
This place is a RIP OFF. Breakfast was $60.00. What a joke! It did have some animals at the watering hole, I guess cos they don’t need wallets. I booked it through Expedia and they thought it was hotels.com This is why I paid for breakfast I think. Expedia included breakfast. Basically they just want your money and don’t care how they get it. Zimbabwe barge in US dollars and don’t have change, it’s so poor that street people are rife. Very Sad. In conclusion, done use this place and go to Botswana, SUCH a different attitude and you will save 10 fold. This of course is without presiding e and my opinion only! Good luck travelers 😀
by A verified traveler
Quiet but pleasant
Posted 15 Feb 2024 on HotelsThe lodge was great with the night visit from elephants and loads of other animals out front. The visit being in the low season didn't affect quality of the game drive but the numbers were low but some good quality views in terms of variety.
Comment from Hotel Management
15 Feb 2024 by Albertina, Hotel Management
Dear Valued GuestThank you for choosing to stay at Hwange Safari Lodge during your visit to Hwange. We would like to thank you for the feedback that you sent to us about your experienceWe look forward to hosting you again as one of our loyal guests. Kind regards,For and on Behalf of HWANGE SAFARI LODGE
by A verified traveler
Posted 16 Jan 2024
The property is very clean with a very big bed super king bed. Staff very friendly & helpful. It was also nice to see animals closeby. The food was yummy.
Comment from Hotel Management
17 Jan 2024 by Albertina, Hotel Management
Dear Valued GuestThank you for choosing to stay at Hwange Safari Lodge during your visit to Hwange. We would like to thank you for the feedback that you sent to us about your experienceWe look forward to hosting you again as one of our loyal guests. Kind regards,For and on Behalf of HWANGE SAFARI LODGE
by A verified traveler
Posted 10 Jan 2024 on Wotif
Safe, quiet, lovely staff, you can see animals through the sliding doors glass in your room.
Comment from Hotel Management
11 Jan 2024 by Albertina, Hotel Management
Dear Valued GuestThank you for choosing to stay at Hwange Safari Lodge during your visit to Hwange. We would like to thank you for the feedback that you sent to us about your experienceWe look forward to hosting you again as one of our loyal guests. Kind regards,For and on Behalf of HWANGE SAFARI LODGE
by A verified traveler
Posted 26 Dec 2023
Comment from Hotel Management
28 Dec 2023 by Albertina, Hotel Management
Dear Valued GuestThank you for choosing to stay at Hwange Safari Lodge during your visit to Hwange. We would like to thank you for the feedback that you sent to us about your experienceWe look forward to hosting you again as one of our loyal guests. Kind regards,For and on Behalf of HWANGE SAFARI LODGE
by A verified traveler
Posted 17 Nov 2023
Very nicely set close to a waterhole to watch animals come and drink
Comment from Hotel Management
28 Dec 2023 by Albertina, Hotel Management
Dear Valued GuestThank you for choosing to stay at Hwange Safari Lodge during your visit to Hwange. We would like to thank you for the feedback that you sent to us about your experienceWe look forward to hosting you again as one of our loyal guests. Kind regards,For and on Behalf of HWANGE SAFARI LODGE
by A verified traveler
Posted 3 Jun 2023 on Hotels
Comment from Hotel Management
5 Jun 2023 by Albertina Ndebele, Hotel Management
Thank you for choosing to stay at Hwange Safari Lodge during your visit to Hwange. We would like to thank you for the feedback that you sent to us about your experience. We look forward to hosting you again as one of our loyal guests. Kind regards,For and on Behalf of HWANGE SAFARI LODGE
by A verified traveler
Posted 2 Nov 2022
Had a great time.
Comment from Hotel Management
8 Nov 2022 by Albertina Ndebele, Hotel Management
Thank you for choosing to stay at Hwange Safari Lodge during your visit to Hwange. We would like to thank you for the feedback that you sent to us about your experience. Kind regards,For and on Behalf of HWANGE SAFARI LODGE
by A verified traveler
Posted 24 Jul 2022
Excellent lodge to stay at when visiting Hwange National Park. The hotel is falling apart though and needs a proper room by room gut renovation. We had to switch rooms twice, and late at night, the first night we were there. The third room we got, at which point we were upgraded, was great but not at 23:00 when you have a 06:30 full day safari the next day.
The hotel should do a gut renovation in groups of rooms at a time otherwise the reviews will struggle to be 5* (when they really should be but animals and safari drives are not part of a hotel's/lodge's reviews).
Comment from Hotel Management
8 Aug 2022 by Albertina Ndebele, Hotel Management
Good day
Thank you for choosing to stay at Hwange Safari Lodge during your visit to Hwange. We would like to thank you for the feedback that you sent to us about your experience.
The issues you highlighted have been noted with great concern and I would like to assure you that the management team has taken the necessary corrective action to ensure that it does not happen again. The comfort of our guests is of paramount importance to us and we have realized that we did not meet the requirements during your stay. My sincere apologies for the inconvenience caused.
We look forward to hosting you again as one of our loyal guests.
Kind regards,
For and on Behalf of HWANGE SAFARI LODGE
by A verified traveler
Experience Safari Lodge 1 night stay
Posted 12 Jun 2022 on HotelsWe only stayed at this lodge for one night. We drove up from Bulawayo and found the sign for the lodge quite easily. Parking is onsite but isn't watched, and out in the open.
Lodge is slightly outdated. Our front door knob of room 245 could be replaced. Also the bathroom wasn't quite clean and could use a refurbish. We had a household of ants walking in our room that came through the bathroom tiles. No safe inside the room. The phone wasn't working. Also the mosquito net had plenty of holes in them.
Meal we had at the buffet was nice but pricey at 25 dollars.
Staff was amazing though. We arrived two hours early but our room was ready for us. Friendly and helpful. The rooms look out on a watering hole where you can find all types of animals walking in and out daily. Seats are locating inside the room so you can sit and watch. It was nice and quiet inside the room even though we saw they were doing maintenance just a few rooms ahead of us.
Comment from Hotel Management
12 Jun 2022 by Albertina Ndebele, Hotel Management
Thank you for choosing to stay at Hwange Safari Lodge during your visit to Hwange. We would like to thank you for the feedback that you sent to us about your experience.
The issues you highlighted have been noted with great concern and I would like to assure you that the management team has taken the necessary corrective action to ensure that it does not happen again. The comfort of our guests is of paramount importance to us and we have realized that we did not meet the requirements during your stay. My sincere apologies for the inconvenience caused.
We look forward to hosting you again as one of our loyal guests.
Kind regards,
For and on Behalf of HWANGE SAFARI LODGE
