Ratings based on 5 Verified Reviews

4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Lovely stay at Gwango

Posted 8 Sep 2018 on Hotels
We had a lovely time staying 2 nights at Gwango Elephant Lodge. The staff were all very helpful and the food was excellent. This was a very peaceful place and was amazing to have elephants just outside the dining area when eating dinner.
2 out of 5
by Michael

Left without checking in

Posted 3 Sep 2017 on Hotels
This lodge came as a big disappointment after we had stayed in nine other lodges on our road trip from South Africa and around Zimbabwe. All were excellent. While the owner, Elizabeth, was very pleasant on arrival, Gwango does not match its description and ironically was the most expensive rate paid for any of our other accommodation. There were no other guests despite it being peak tourist season and the surrounding lodges having high occupancies. The chalets are modest at best without coffee or tea making facilities or bottled water. There was undue interference by visiting family members with the duties of the camp staff. Despite this being a bush camp there were constantly barking dogs from the owners nearby house.There is no basic wifi. We were lucky to secure the last chalet in a neighbouring lodge. Regrettably we have also had no response from Hotel.com to our written complaint.
Comment from Hotel Management
9 Sep 2017
Thank you for your comments. I'm sorry to hear that we did not meet your expectations, especially since I recall us having lunch together and you both remarking about how impressive our lodge was. I do hope the rest of your holiday was wonderful. We apologize for any inconvenience our dogs may have caused you - they are part of a new anti-poaching initiative here at Gwango. They were at our lodge for only for the afternoon. Again, thank you for taking time to leave your remarks. We have shared many great experiences with guests here at Gwango and we're sorry our bush camp was not to your liking. ~ Elisabeth
5 out of 5
by Conny Maria from Palapye

truly fantastic African experience

Posted 15 Feb 2016 on Hotels
Completely amazing. Real African with a view of the pan. Additionally, the staff & owners were indescribably attentive and lovely. We were celebrating my husband's birthday and they made it amazing. The best part was a birthday cake. Made of elephant dung! Fabulous!!! Will never forget it.
5 out of 5
by emm from very good

Great place to watch wildlife

Posted 10 Jul 2017 on Hotels
really nice
5 out of 5
Recommended
for Everyone
by A verified traveler from Gräfelfing, Deutschland

Näher dran geht's nicht.....

Posted 31 Aug 2015
Wir waren als Motorradgruppe dort. Wurden von den Eigentümern sehr herzlich empfangen. Sie haben sich um alles hervorragend gekümmert und waren ständig parat. In der Nacht sind wir zu einer Elephantengruppe gefahren, die sich wohl stets in Lodgenähe aufhält..... Ein super Erlebnis....