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"Great hotel in a perfect location"

"Todo excelente"

"Awesome place, with an incredible staff offering a superb product. 5 star."

"What an amazing place to visit. Great for couples. Staff was amazing, food was good. Not close to shopping or restaurants, it’s on a hill, but the view is amazing. Walking distance to downtown, all downhill. Parking is tricky, but staff is helpful. Lots of places to visit and explore within the city."

"Great location and excellent staff who went above and beyond to assist when required."

"Friendly staff and clean rooms"

"Perfect location, large and comfortable room with incredible views. Spa was relaxing and the staff looked after us so well, making the experience extra special for us every day."

"Clean and comfortable, excellent breakfast, great location. A fair amount of street noise on the rooms overlooking Alvarez but wasn’t terrible overnight."

"The staff was extremely helpful to fix the flat tyre of my car when we were victims of a gang just entering the city. Watch out when driving a rental and don’t stop when someone tells you to. They repaired my tyre beautifully and quickly. Perfect service throughout."

"I stayed here a fee nights and greatly appreciated the low rate and it included breakfast! Friendly staff, clean and comfortable — and easy to find since it’s right on the water!"

"The location was great; could walk to most attractions. The room was vintage, spacious and clean. The views from balconies were amazing. Breakfast was fantastic, fresh and filling. And lastly Karin & Pablo were awesome! They were friendly, exceedingly helpful and made us feel very welcome. Highly recommend this hotel and we hope to come back soon!"

"While the Expedia listing was inaccurate (there are no rooms with a king bed and two doubles/twins), the staff did their best to accommodate us. The hotel is close to a city elevator; just make sure to catch it before it closes, or you will be hiking up several flights of stairs. The lounge areas throughout the property, including the outdoor terraces, were wonderful for our group of six to relax. The included breakfast and the views from the restaurant were amazing!"

"Breakfast was great, eggs made to order by a lovely woman with rolls jam queso fresh juice and coffee"

"Overall great stay!"

"We really enjoyed our stay in the small, one-story cottage at the rear corner of the property, accessible through the beautifully appointed side courtyard. Staff was very accommodating when we arrived past the regular breakfast time because of flight changes due to weather."

"The gem of this hotel are the views of the rooftop both during the day and night. Room was good, but located on a busy street and you hear the vehicular traffic going down the hill all night long. Staff were great and breakfast was delicious."

"It’s not always easy traveling in another country, but the kindness and hospitality we received made our experience even better. We truly appreciated everything they did for us and felt welcomed throughout our stay. I would highly recommend this place to anyone planning to visit Concón, Chile. If you’re looking for a wonderful place to stay with outstanding service and people who genuinely care about their guests, this is the place for you! Thank you for making our stay so memorable. We would...

"Staff very kind and friend, the hotel is beautiful "

"Room was clean, staff was attentive. Great location and beautiful building. "

"Nice area. Next to the sea. Parking is a little bit cumbersome as you have to drive to a separate elevated driveway and done a rocky path to a gate that you have to unlock yourself and close the car off with the gate. Otherwise, the hotel room is very nice and cleanly. Bathroom is kind of small. Management was kind. It was a little difficult getting a hold of management as we arrived at the hotel at about eight or 9 PM. We had to bang on the door pretty loudly to get somebody to come out. We...