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"Staff was really helpful with any questions or issues i had. Always would find 2 water bottles when coming back to my hotel room. Super clean rooms and nice staff"

"Room was spacious, clean, public bath was big and spacious. Overall a great stay."

"Lovely hotel with onsen. "

"Romm was very clean and nice. Breakfast buffet was good quality. Overall it was great place to stay."

"Very clean, staffs are very kind. Good view of Kumamoto castle"

"Good hotel for city visit with family"

"I stay here for 4days in Kumamoto. The hotel is nice! It is near to the tram station which is within 5mins walk. There are lots of restaurants, convenience stores and shops nearby the hotel which is very convenient. The hotel is clean and tidy. Everyone have to remove their shoes and store in the lockers at the main entrance. The onsen is located at the top floor of the hotel. The environment of the onsen is clean and nice too. After having bath in the onsen, you can even enjoy the ice bars (in...

"Felt very safe and great location."

"My stay at Kumamoto Nest Hotel was excellent. The room was clean, comfortable, and had everything I needed for my stay. I especially appreciated having breakfast available each morning. Fresh towels, a robe, and slippers were provided daily, which was a nice touch. The staff were helpful and friendly throughout my visit. Another big advantage was that everything I needed was within walking distance. This was my first visit to Japan, and the hotel exceeded my expectations. I would definitely stay...

"Great stay and well maintained rooms. Close to downtown and easily accessible."

"Fantastic hotel. Great location, great staff. Wonderful stay!"

"Enjoyed our stay at this hotel"

"Big size of room, Clean, good clean service."

"The staff were very friendly and helpful during our short stay."

"Very modern and clean. Great place to stay. Very convenient location close to Kumamoto Station and on the tram line route to both the station and to Kumamoto Castle."

"オープン直後という事もあり、設備は全て清潔でした。 部屋のバストイレへの入り口に段差がないので、足が不自由な方でも過ごしやすいと思われました。 エレベーターは少々待たされる事が多かったです。"

"Good and convenient location"

"Nice people and a great area to stay in "

"Best hotels we’ve stayed at"

"Super convenient location"