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Mitsui Garden Hotel Kumamoto

4.0 star property
Travelers step into a blend of history and modern convenience at this centrally located hotel, where high-speed internet meets attentive service

Choose dates to view prices

Mitsui Garden Hotel Kumamoto, in Chuo Ward, is ideal for exploring Kumamoto Castle. Guests enjoy a buffet breakfast before sightseeing. Rooms include free WiFi, and the helpful staff ensures visitors have everything they need during their stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
The current price is P3,268
P3,750 total
Jun 1 - Jun 2
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About this property

Mitsui Garden Hotel Kumamoto

  • Upscale hotel near Kumamoto Castle
  • Mitsui Garden Hotel Kumamoto provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), self parking (surcharge), and a vending machine
    • A banquet hall, luggage storage, and a 24-hour front desk
    • An elevator, a reception hall, and 3 meeting rooms
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 225 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with deep soaking tubs and toilets with electronic bidets
    • Refrigerators, children's slippers, and coffee/tea makers

Awards and affiliations

  • Eco-Certified Property
  • This property participates in JEA Eco Mark Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Self parking fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Mitsui Garden Hotel Kumamoto pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mitsui Garden Hotel Kumamoto?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Mitsui Garden Hotel Kumamoto on Jun 1, 2026 start from P3,268, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 1200 per night.

What time is check-in at Mitsui Garden Hotel Kumamoto?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

What time is check-out at Mitsui Garden Hotel Kumamoto?

Check-out is at 11 AM.

Where is Mitsui Garden Hotel Kumamoto located?

Located in Chuo Ward, this hotel is within 1 mi (2 km) of Sunroad Shinshigai Shopping Street and Kumamoto Castle. Shimotori Shopping Arcade and Sakura Machi Kumamoto are also within 10 minutes. Suidocho Tram Stop is 14 minutes by foot and Fujisakigumae station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 423 out of 1000 reviews
Rating 8 - Good. 382 out of 1000 reviews
Rating 6 - Okay. 137 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in Kumamoto. It's near the Kumamoto castle, Sakura-no-baba Josaien and the sakuramachi shopping centre. The hotel has a lot of on-site amenities such as a public bath and a restaurant. Staff are helpful and attentive.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, good location, very good breakfast.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Staff, especially the ones in charge of parking lot, is very friendly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice good location.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ngai

Liked: Cleanliness
Great staff, good location, and good value.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

SONJA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent lication close to restaurants, shopping, and transportation! Friendly and kind staff!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Reiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean, comfortable environment, staff are friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Spacious room, clean and had all the necesarry amenities. Staff was very nice and quick to help.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to shopping and restaurants, Kumamoto Castle
Stayed 1 night in May 2025
Verified

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient spot near lots of shops and food and excellent service by the staff. My rental car was oversized so I had to park at one of the ample and reasonably priced public parking lots just next to the hotel.
Stayed 1 night in Oct 2025
Verified

8/10 Good

kozue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy Access to shopping & restaurants.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hospitality and service
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good, near to city center and tram as well
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Deepti

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing breakfast! Nice location … helpful staff
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Barry

Everyone on staff was super friendly and helpful to us. Room was spotless and comfortable. I would stay here again.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

JIA YING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception and nice room.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Ean Suat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within walking distance to the shopping street, plenty of food choices. Easy public transport to tourist attractions such as the castle, gardens etc.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Yijun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location &service

Good location for transportation,good service.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

kim foo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very pleasant hotel with many eateries within walking distances. a bit dated but very well kept.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good. Room is little bit small though. Staff very friendly.
Stayed 4 nights in Nov 2024
Verified

8/10 Good

MASAMICHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient in a town
Stayed 1 night in May 2024
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location next to the Sakuramachi bus stop from the airport bus line. It is also a 5min walk to the red and blue line bus and shopping arcade with lots of shopping and restaurants. The staff was really helpful in arranging extra days for me to stay (since I was there during the typhoon). Stayed in the Kumamoto room which was really cute! Maybe if they gave a couple themed Kumamoto cookies it would have been perfect. Would stay again.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all friendly. Room and property were clean. Amenities we're good. Bed is stiff, but that's common. A/C didn't work and only blew out hot air. Had to open the window instead.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities
As a business type hotel, the room is quite spacious that there is enough room to open 2 suitcases. The room is neat & tidy. Walking distance to attraction nearby like Kumamoto Castle & Sun Road Shin Shigai shopping arcade. Staff with communicable English but not well trained to provide proper information to make misunderstanding.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Room size was typical. Good for one person but pushing it for two people. Toiletries were slightly dated and showing age.
Stayed 1 night in Apr 2024