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Kumamoto Hotel Castle

4.0 star property
Hotel with 3 restaurants, near Kumamoto Castle

Choose dates to view prices

Kumamoto Hotel Castle blends Japanese tradition with modern comfort in Chuo Ward. Enjoy Chinese cuisine at three on-site restaurants, relax at the bar, or use the dry cleaning/laundry services. Guests praise the attentive, helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Air conditioning
The current price is P7,312
P8,043 total
Dec 13 - Dec 14

Room options

Available filters for rooms
Showing 51 of 51 rooms

View all photos for Queen Double Room with City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Queen Double Room with City View Non Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Double Room with Castle View Non Smoking

View from room

King Double Room with Castle View Non Smoking

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room with City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room with City View Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Deep soaking bathtub
Hair dryer
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Comfort Twin Room with Sofa Bed & City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Comfort Twin Room with Sofa Bed & City View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room with Castle View Non Smoking

View from room

Superior Twin Room with Castle View Non Smoking

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Corner Twin Room with Castle View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Superior Corner Twin Room with Castle View Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Bidet
Shower/tub combination
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room with Castle View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Room with Castle View Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Bidet
Shower/tub combination
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room with City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Double Room with City View Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Twin Room with City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe King Twin Room with City View Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds OR 1 Twin Sofa Bed

View all photos for Deluxe King Double Room with City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe King Double Room with City View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Double Room with City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe Queen Double Room with City View Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Selected at Check-In (Non-Smoking)

Reception

Room Selected at Check-In (Non-Smoking)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room with Sofa Bed & City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Moderate Twin Room with Sofa Bed & City View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Twin Room with Castle View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Executive Twin Room with Castle View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 51 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Junior Suite with Castle View Non Smoking

View from room

Executive Junior Suite with Castle View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite with Castle View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Executive Suite with Castle View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive King Suite with Castle View Non Smoking

View from room

Executive King Suite with Castle View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite with Castle View Non Smoking

View from room

Royal Suite with Castle View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Room with Tatami Area with City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Room with Tatami Area with City View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Suite Room with Tatami Area and Castle View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite Room with Tatami Area and Castle View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • City view
  • Sleeps 5
  • 2 Large Twin Beds OR 3 Twin Futons

View all photos for Comfort Twin Room with City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Comfort Twin Room with City View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Twin Room with City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Moderate Twin Room with City View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room with Sofa Bed & Castle View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Room with Sofa Bed & Castle View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Deep soaking bathtub
Hair dryer
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Corner Twin Room with Sofa Bed & Castle View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Superior Corner Twin Room with Sofa Bed & Castle View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Deep soaking bathtub
Hair dryer
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Queen Room with Sofa Bed & City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe Queen Room with Sofa Bed & City View Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Comfort Single, City Side

In-room safe, individually decorated, individually furnished, desk

Comfort Single, City Side

  • Sleeps 1

View all photos for Standard Twin Room

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room

  • Sleeps 2

View all photos for Superior Corner Twin Kumamoto Castle View

In-room safe, individually decorated, individually furnished, desk

Superior Corner Twin Kumamoto Castle View

  • Sleeps 2

View all photos for Deluxe Twin Kumamoto Castle View

In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Kumamoto Castle View

  • Sleeps 2

View all photos for Queen Double

In-room safe, individually decorated, individually furnished, desk

Queen Double

  • Sleeps 2

View all photos for Deluxe King Double City View

In-room safe, individually decorated, individually furnished, desk

Deluxe King Double City View

  • Sleeps 2

View all photos for Deluxe Queen Double With Sofa Bed City View

In-room safe, individually decorated, individually furnished, desk

Deluxe Queen Double With Sofa Bed City View

  • Sleeps 3

View all photos for Deluxe King Twin City View

In-room safe, individually decorated, individually furnished, desk

Deluxe King Twin City View

  • Sleeps 3

View all photos for Special Japanese Western Style Room Kumamoto Castle View

In-room safe, individually decorated, individually furnished, desk

Special Japanese Western Style Room Kumamoto Castle View

  • Sleeps 5

View all photos for Japanese/Western Style Room

In-room safe, individually decorated, individually furnished, desk

Japanese/Western Style Room

  • Sleeps 2

View all photos for Comfort Twin With Sofa Bed City View

In-room safe, individually decorated, individually furnished, desk

Comfort Twin With Sofa Bed City View

  • Sleeps 3

View all photos for Executive Junior Suite With Kumamoto Castle View

In-room safe, individually decorated, individually furnished, desk

Executive Junior Suite With Kumamoto Castle View

  • Sleeps 2

View all photos for Superior Twin Room Kumamoto Castle View

In-room safe, individually decorated, individually furnished, desk

Superior Twin Room Kumamoto Castle View

  • Sleeps 2

View all photos for Room Selected At Check-in

Miscellaneous

Room Selected At Check-in

  • Sleeps 2

View all photos for Royal Suite Kumamoto Castle View

In-room safe, individually decorated, individually furnished, desk

Royal Suite Kumamoto Castle View

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

  • Sleeps 2

View all photos for King Double Room Kumamoto Castle View

In-room safe, individually decorated, individually furnished, desk

King Double Room Kumamoto Castle View

  • Sleeps 2

View all photos for Executive King Suite Kumamoto Castle View

In-room safe, individually decorated, individually furnished, desk

Executive King Suite Kumamoto Castle View

  • Sleeps 2

View all photos for Moderate Twin With Sofa Bed City View

Living area

Moderate Twin With Sofa Bed City View

  • Sleeps 3

View all photos for Xt:[Non-Smoking]Executive Twin (51 Square Meters/Kumamoto Castle Side) [Twin Room][Non-Smoking]

In-room safe, individually decorated, individually furnished, desk

Xt:[Non-Smoking]Executive Twin (51 Square Meters/Kumamoto Castle Side) [Twin Room][Non-Smoking]

  • Sleeps 2

View all photos for Executive Suite

In-room safe, individually decorated, individually furnished, desk

Executive Suite

  • Sleeps 2

View all photos for Comfoet Twin Room City View

In-room safe, individually decorated, individually furnished, desk

Comfoet Twin Room City View

  • Sleeps 2

View all photos for Moderate Twin City View

In-room safe, individually decorated, individually furnished, desk

Moderate Twin City View

  • Sleeps 2

View all photos for Superior Corner Twin With Sofa Bed Castle View

In-room safe, individually decorated, individually furnished, desk

Superior Corner Twin With Sofa Bed Castle View

  • Sleeps 3

View all photos for Deluxe Twin With Sofa Bed Castle View

In-room safe, individually decorated, individually furnished, desk

Deluxe Twin With Sofa Bed Castle View

  • Sleeps 3

View all photos for Deluxe Queen Double Room City View

In-room safe, individually decorated, individually furnished, desk

Deluxe Queen Double Room City View

  • Sleeps 2
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About the neighborhood

Map
4-2 Jyoto-machi, Chuo-ku, Kumamoto, Kumamoto, 860-8565

What's nearby

  • Contemporary Art Museum Kumamoto - 3 min walk - 0.3 km
  • Kumamoto City Hall - 4 min walk - 0.4 km
  • Kumamoto Castle - 6 min walk - 0.5 km
  • Sakura Machi Kumamoto - 10 min walk - 0.9 km
  • Kumamoto-jo Hall - 13 min walk - 1.1 km

Getting around

  • Suidocho Tram Stop - 6 min walk
  • Fujisakigumae station - 8 min walk
  • Kumamoto Airport (KMJ) - 52 min drive

Restaurants

  • ‪ドトールコーヒーショップ 熊本上通り店 - ‬2 min walk
  • ‪桃花源 - ‬1 min walk
  • ‪ダイニングキッチン 九曜杏 - ‬1 min walk
  • ‪タコと魚と肴と餃子 さんじ - ‬2 min walk
  • ‪ゼッテリア 熊本上通り店 - ‬1 min walk

About this property

Kumamoto Hotel Castle

Upscale hotel near Kumamoto Castle
Kumamoto-jo Hall is located near Kumamoto Hotel Castle, which provides a hair salon, dry cleaning/laundry services, and a bar. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Free in-room WiFi and a conference center are available to all guests.
Other perks include:
  • Full breakfast (surcharge), self parking (surcharge), and an elevator
  • Multilingual staff, a front-desk safe, and a 24-hour front desk
  • 1 meeting room, a ballroom, and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 150 individually furnished rooms offer comforts such as air conditioning, as well as amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Similar properties

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  • Free WiFi
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 939 reviews
The price is P4,650
P5,115 total
Dec 14 - Dec 15
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,000 per night)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,300 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • El Dorado
  • Kuyouan
  • Tohkagen
  • Tour De Château

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Elevator
  • Thin carpet in room

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 2300 per person
  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Kumamoto Hotel Castle
Castle Hotel Kumamoto
Kumamoto Hotel Castle Hotel
Kumamoto Hotel Castle Kumamoto
Kumamoto Hotel Castle Hotel Kumamoto

Frequently asked questions

Is Kumamoto Hotel Castle pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Kumamoto Hotel Castle?

As of Nov 15, 2025, prices found for a 1-night stay for 2 adults at Kumamoto Hotel Castle on Dec 13, 2025 start from P 7,312.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Kumamoto Hotel Castle?

Self parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Kumamoto Hotel Castle?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Kumamoto Hotel Castle?

Check-out is at 11 AM.

Where is Kumamoto Hotel Castle located?

Located in Chuo Ward, this hotel is within a 15-minute walk of Shimotori Shopping Arcade and Kumamoto Castle. Sakura-no-baba Josaien and Contemporary Art Museum Kumamoto are also within 5 minutes. Suidocho Tram Stop is 6 minutes by foot and Fujisakigumae station is 8 minutes.

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Reviews

Kumamoto Hotel Castle Reviews

9.0

Wonderful

9.0

Cleanliness

9.4

Location

9.2

Staff & service

8.8

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 508 out of 923 reviews
Rating 8 - Good. 317 out of 923 reviews
Rating 6 - Okay. 71 out of 923 reviews
Rating 4 - Poor. 18 out of 923 reviews
Rating 2 - Terrible. 9 out of 923 reviews

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Good location, had a great view of the castle, friendly staff, able to park right outside, nice interior, nice rooms. Felt a little too fancy for our simple selfs but every one was great. Highly recommend. Bar a little expensive though.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Very elegant hotel with a great history. The breakfast set is wonderful and we enjoyed it. We also got a very nice view of the castle.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel and friendly staff
Stayed 4 nights in Nov 2024

10/10 Excellent

CHUNG KIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very decent hotel with a very nice price. Will definitely choose this hotel when I visit Kumamoto again
Stayed 1 night in Dec 2024

8/10 Good

JoongSun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good place to stay a couple of nights
Stayed 2 nights in Mar 2024

8/10 Good

Aki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient location
Stayed 1 night in Oct 2024

10/10 Excellent

CHUN WAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and comfortable. Good location and near shopping & eating area.
Stayed 1 night in Oct 2024

10/10 Excellent

Indra

Liked: Cleanliness, staff & service, property conditions & facilities
Castle view room excellent, very spacious by Japanese standards. Staff very helpful. Breakfast wonderful.
Stayed 1 night in May 2023

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing and very open. The staff was amazing. The breakfast you could choose between western and Japanese both of which were delicious
Stayed 2 nights in May 2024

4/10 Poor

Barbara

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was below average room compare to other rooms we stayed in this hotel before. We like the location and view of the Castle but facilities are worn and dated.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large and comfortable room

Lovely large queen room with very comfortable bed. So big you wouldn't think you're in Japan unless you looked out the window towards the Castle!
Stayed 1 night in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Central to most attractions being close to the castle. We only spent a night in kumamoto but felt that this hotel was good value. Parking in front of the hotel was a bit tight depending on the spots available. They do have another parking area though. Hotel was clean and as described in the listing. Overall, a good stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Joanna

Liked: Staff & service, amenities, property conditions & facilities
Just across the road from the castle. Parking right outside. Friendly and helpful staff. Good breakfast. Room very clean.
Stayed 1 night in Mar 2023

6/10 Okay

Ryan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The entire building is old and was a reminiscence of early 2000 in decor. However the staff is very attentive and welcoming.
Stayed 1 night in Jun 2024

8/10 Good

HAU SZE ELSIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel’s parking lot was full. a remote space had been arranged but a bit inconvenient and ¥1000 was required
Stayed 1 night in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
房間很大，整潔，職員有禮
Stayed 2 nights in Nov 2025

10/10 Excellent

Man Kit

Liked: Cleanliness, amenities, property conditions & facilities
房大，好新
Stayed 2 nights in Oct 2025

10/10 Excellent

SATOSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何度か利用してさせていただいておりますが、毎回ホスピタリティの高さに満足しております。 水回りは多少、年月を感じるものの、大変清潔で、快適に過ごすことができました。 今回はキャッスルビューのお部屋で、城を眺める事もでき、熊本をより感じることができました。3階のお部屋だったので、次回は上の階からの眺めも見てみたいと感じました。 また利用させていただきます。
Stayed 1 night in Oct 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Good customer service.
Stayed 3 nights in Sep 2025

10/10 Excellent

けいじ

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの心配りが細やか
Stayed 1 night in Sep 2025

10/10 Excellent

YUJIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
城に近い。眺望もいい。
Stayed 2 nights in Jun 2025

10/10 Excellent

chiyoko

Liked: Cleanliness, staff & service, property conditions & facilities
ベットがマット硬くて、寝づらかった
Stayed 1 night in Aug 2025

6/10 Okay

TORU

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
スタッフの対応は素晴らしい😀 バスルームがカビ臭い。
Stayed 1 night in Jul 2025

4/10 Poor

Elisabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas du tout arrangeant
Stayed 2 nights in Jul 2025

10/10 Excellent

Melveena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Jul 2025