Richmond Hotel Kumamoto Shinshigai

Property class: 3

Choose dates to view prices

Reviews

9.0 out of 10
Wonderful
Richmond Hotel Kumamoto Shinshigai provides laundry facilities and more. Stay connected with free in-room WiFi.
The current price is P4,528
P5,140 total
Sep 28 - Sep 29

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Single Room, Non Smoking

A hotel room with a bed, desk, chair, and a computer monitor.

Single Room, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, Smoking

A hotel room with a bed, desk, chair, and a computer monitor.

Single Room, Smoking

7.0 out of 10
Good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room, Smoking

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Standard Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Corner Double Room, Smoking

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Corner Double Room, Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Corner Double Room, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Corner Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Hollywood Twin Room, Non Smoking

A hotel room with two beds, a desk with a computer, a chair, and a window with curtains.

Hollywood Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Hollywood Twin Room, Smoking

A hotel room with two beds, a desk with a computer, a chair, and a window with curtains.

Hollywood Twin Room, Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Corner Double Room for 1 Person, Smoking

A hotel room with a bed, a desk, a television, and a curtain.

Corner Double Room for 1 Person, Smoking

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Double Room for 1 Person, Non Smoking

A hotel room with a bed, a desk, a television, and a curtain.

Corner Double Room for 1 Person, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Hollywood Twin Room for 1 Person, Non Smoking

A modern hotel room with a large bed, a desk with a computer, and a TV on the wall.

Hollywood Twin Room for 1 Person, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Hollywood Twin Room for 1 Person, Smoking

A modern hotel room with a large bed, a desk with a computer, and a TV on the wall.

Hollywood Twin Room for 1 Person, Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking

A hotel room with three single beds, a large window with curtains, and a modern ceiling light.

Triple Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Triple Room, Smoking

A hotel room with three single beds, a large window with curtains, and a modern ceiling light.

Triple Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Triple Room 24 Sq M Smoking

A hotel room with three single beds, a large window with curtains, a modern headboard, and a ceiling light.

Triple Room 24 Sq M Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room 24 Sq M Non-Smoking

A hotel room with three single beds, a large window with curtains, a modern headboard, and a ceiling light.

Triple Room 24 Sq M Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Hollywood Twin Room For Single Use Smoking

A hotel room with two beds, a desk with a computer, a TV, and a window with curtains.

Hollywood Twin Room For Single Use Smoking

  • Sleeps 1
  • 2 Twin Beds
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About the neighborhood

Located in Chuo Ward, a neighborhood in Kumamoto, Richmond Hotel Kumamoto Shinshigai is in the entertainment district. Contemporary Art Museum Kumamoto and Kumamoto Prefectural Traditional Crafts Centre are cultural highlights, and some of the area's attractions include Shimotori Shopping Arcade and Kumamoto Zoo and Botanical Garden. Kishapoppo and Mifune Dinosaur Museum are also worth visiting. Visit our Kumamoto travel guide
Map
Chuoku, Shinshigai 6-16, Kumamoto

What's nearby

  • A busy urban street with modern buildings, a tram, and pedestrians.
    Sunroad Shinshigai Shopping Street
    1 min walk - 0.1 km
  • A modern building with a large glass facade, a unique sculpture in front, and flags on poles.
    Kumamoto City Hall
    7 min walk - 0.6 km
  • A traditional Japanese castle with multi-tiered roofs, surrounded by autumn-colored trees and a stone wall.
    Kumamoto Castle
    17 min walk - 1.5 km
  • Sakura Machi Kumamoto
    6 min walk - 0.5 km
  • Kumamoto-jo Hall
    7 min walk - 0.6 km

Getting around

  • Suidocho Tram Stop
    10 min walk
  • Fujisakigumae station
    16 min walk
  • Kumamoto Airport (KMJ)
    47 min drive

Restaurants

  • 資さんうどん
    2 min walk
  • マクドナルド
    1 min walk
  • らーめん おっぺしゃん 熊本本店
    1 min walk
  • 菅乃屋 新市街店
    1 min walk
  • 黒龍紅
    1 min walk

About this property

Richmond Hotel Kumamoto Shinshigai

  • Hotel located in Chuo Ward
  • Richmond Hotel Kumamoto Shinshigai provides laundry facilities and more. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • Cooked-to-order breakfast (surcharge), luggage storage, and smoke-free premises
    • A 24-hour front desk, a front-desk safe, and a vending machine
    • An elevator and multilingual staff
    • Guest reviews speak highly of the first-rate property condition
  • Room features
  • All 158 rooms offer comforts such as air conditioning, as well as amenities like free WiFi.
  • Other amenities include:
    • Bathrooms with toilets with electronic bidets and shower/tub combinations
    • 32-inch LCD TVs with satellite channels
    • Refrigerators, electric kettles, and daily housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Sakura Quality. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,200 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 2200 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 0-12 years old for breakfast upon check-in.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Richmond Hotel Kumamoto Shinshigai pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Richmond Hotel Kumamoto Shinshigai?

As of Sep 26, 2026, prices found for a 1-night stay for 2 adults at Richmond Hotel Kumamoto Shinshigai on Sep 28, 2026 start from P4,528, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Richmond Hotel Kumamoto Shinshigai doesn't offer parking.

What time is check-in at Richmond Hotel Kumamoto Shinshigai?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Richmond Hotel Kumamoto Shinshigai?

Check-out is at 11 AM.

Where is Richmond Hotel Kumamoto Shinshigai located?

Located in Chuo Ward, this hotel is steps from Sunroad Shinshigai Shopping Street and Shimotori Shopping Arcade. Sakura Machi Kumamoto and Kumamoto-jo Hall are also within 10 minutes. Suidocho Tram Stop is 10 minutes by foot and Fujisakigumae station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Richmond Hotel Kumamoto Shinshigai Reviews

9.0

Wonderful

9.0

Cleanliness

9.4

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 274 out of 531 reviews
Rating 8 - Good. 212 out of 531 reviews
Rating 6 - Okay. 36 out of 531 reviews
Rating 4 - Poor. 6 out of 531 reviews
Rating 2 - Terrible. 3 out of 531 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good and convenient location
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for the downtown area and close walking distance to Kumamoto Castle.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff service. Excellent stay.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel allows easy access to many places providing me the convenience I seek for my trip.
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Good location and easy to find it. Very close to bus terminal and famous shopping street.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the busiest area of Kumamoto. Many restaurants and shops nearby, excellent security.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near tram which goes directly to Kumamoto station. Lots of nice amenities of your choice to pick up in the lobby before you go up the elevator.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very professional staff, exceptionally clean facilities, comfortable bed, wired internet access with a complimentary cable, and a fantastic central location—just a short walk from the tram station.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many great shops and restaurants just minutes away by walking. Wi-fi tops. Staff always excellent. Stayed four times at this property.
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Not about the property but it would have been nice to have some English tea in a room
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
The hotel is convenience, but full of smell of smoking inside and outside the room. Bathroom not clean.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
親戚に会いに1泊お世話になりました。鹿児島からバスで熊本に到着、桜町バスターミナルはとても綺麗で解放感もあり、お買い物にも便利です。ホテルはターミナルからすぐ、新市街アーケードに入ってすぐにあるので便利です。夜も遅くまで開いている店が多いので食事も困りません。百貨店も歩いて行ける距離でした。 ホテル従業員の皆様の対応はとてもよく、フロントはもちろんですが、館内ですれ違うスタッフも清潔感があり良かったです。アメニティも十分揃っています。 コーヒーはドリップ式で高級感があり、好みがわかれるかと思いますが、顆粒でも十分かと思います。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
わかりやすい立地で、スタッフの方もとても親切でよかった。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
またお願いします！
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
工事中でしたが、作業員の方の対応等配慮されていて良かった。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場が遠い
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très central, tramway à proximité Situé sur une arcade commerçante, mais calme - confortable Chambre un peu datée quand même, il va falloir penser à rénover tout ça !
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service
スタッフの方々には気持ち良く接していただきました。 残念だったのは、部屋に到着後手を洗おうとしたら…蛇口がいつ洗ったの？と、いうくらいに醜くて思わず自分で自身が使う部分だけ掃除をしたくらいでした　そうするとテーブル　寝具ベッド　トイレ…とすべて気になりました 便利な場所にあるのに残念でした
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
朝食は豪華ですが値段が高い。朝はもう少し軽くでも良い。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service
バスタブが湯垢着いてます
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間整潔衛生，空間寬敞光猛，值得推介
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre confortable. Excellent petit-déjeuner.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アクセス抜群
Stayed 1 night in Feb 2026