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"Very convenient location between the rain station and the main attraction street. Very cozy cute hotel. The bathroom was super small though. Breakfast buffet was pretty good and well organised, online waiting room really helped. Per my understanding parking is limited, but we did not have a car. View of the canal was nice. Onsen was pretty small, but at least not that crowded. No sauna and both baths were pretty hot. Other than that, I would stay there again. "

"Very near shopping arcade and a short walk away from the JR station. Grand looking hotel with helpful staff."

"New hotel, 1. great Location where you can walk to Otaru’s main tourist attractions, 2. Breakfast were excellent! 3. Laundry: Room TV shows how minutes left for each Laundry unit to finish, so it was super helpful to manage the timing for Landry chore. Little disappointment were, 1. no luggage rack!?! So you have to leave luggage on the floor. 2. Big ofuro had steam sauna (women) but it was a joke. It wasn't hot at all. I was able to do own hot yoga (warm yoga!) "

"Great experience Efficient Breakfast buffet was great"

"It was perfect for what we needed. "

"This was a really nice place to stay. I enjoyed the breakfast buffet. Free laundry room was convenient!"

"Functional room set-up, nice onsen, and a great breakfast buffet. The only thing they're missing is a luggage stand."

"Hotel was clean and convenient "

"Spacious rooms and great location "