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"Quedamos encantados, todo estuvo super desde la habitación hasta la atención y áreas. Como sugerencia revisar las areas del spa, los saunas no estaban a temperatura como para hacer su función. Los alimentos estaban en buena porción, pero sentimos que falta sazón. Precios si consideramos que estan muy altos. Por todo lo demás, definitivamente regresaremos."

"Great hotel, restaurant, I love this hotel, is my hotel."

"We got an uber directly from the airport and stayed at the Hyatt in zona 10 specifically because I had read it was safe. The area was great and there were many dining options. We enjoyed the rooftop bar and infinity swimming pool. The staff was amazing!"

"Todo bien"

"Everyone was so nice and attend. Kudos to the staff that carry the luggage to the rooms. Daniel watched our luggage until the boat arrived. I chose the right place to celebrate my 30th wedding anniversary. The only hip up was that my sister and husband couldn’t stay with us because it has too many steps to reach the restaurant and rooms. Other than that it’s the ideal place for people in good health to enjoy the lake and the property. "

"Beautiful hotel with friendly and attentive staff located in the heart of Antigua."

"Encantado con todo el servicio!!!"

"Diana la recepcionista muy amable nos trato excelente "

"This is the most welcoming Hotel I've ever visited. In the many countries that I've stayed, I'd never experienced something like this. Simply beautiful: amenities, delicious food, the room, the pools, the museums... Wow such an indescribable experience. I wish we had expended more time over there but will definitely be back for more"