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"Lovely central location, perfect for a night away and dinner out in the city"

"The room was perfect for me & my children."

"Excellent staff as always and a late checkout. Rooms could do with new refrigerators. Plus as a woman in the gym on her own it would be good to either have the walking machines face the door - or have mirrored glass on the wall opposite the door so I can see what is happening behind me and who has come in. "

"Get ya skid marks cleaned daily. "

"This is my second time staying at this hotel. It is an easy drive to and from the train station and airport. The rooms are comfortable and spacious and you get great views of either Trinity Bay or the green mountains that border the city. It is worth ordering the delicious and varied breakfast buffet. The Esplanade walkway is close to the hotel and allows you a beautiful way to see Cairns and an easy walk to the shops, restaurants, amusement park and many other sites. The staff truly make you feel welcomed and assist you in making your visit that more enjoyable. There is free wifi and a free hourly shuttle bus to the town center. The laundry service was good and same day return if you turn it in on time. The hotel will also store your luggage before you depart Cairns so you can enjoy the town without worrying about it. I went on a week-long diving trip and was returning to the hotel and they stored the bags I didn't need and gave them back to me upon my return. This is a hotel that tries to make you feel you're at home."

"This is my second time staying here, and I’d gladly stay here again. The place is nice for the price, has good amenities, and is within easy walking distance of the seashore, restaurants, and shops. There was an unknown issue that caused my key to be deactivated, and when I returned to the hotel at around 10 PM I found myself locked out. The emergency phone outside of hotel reception allowed me to contact someone after hours, and I was able to get into my room within about ten minutes. While I dislike the keycard error, the staff handled it promptly and courteously. Issues can happen, and I really appreciate it when the staff are able to promptly and graciously address any problems. "

"Great location / service very helpful / would come back. "

"Nice pad. Not cheap. "

"Excellent place to stay and only a short walk to the Cairns CBD and Marina area. Property in excellent condition with a great pool area. Staff are very friendly and helpful."