Skip to main content

Shangri-La The Marina, Cairns

5.0 star property
Families love this Cairns hotel for its welcoming atmosphere, refreshing pool, and breakfast with ocean views - a perfect tropical getaway spot

Choose dates to view prices

Shangri-La The Marina in Cairns offers a family-friendly atmosphere and ocean views. Enjoy international dishes at The Backyard or relax by the outdoor pool. The property features in-room WiFi, a coffee shop, and an on-site mall. Visit nearby Centenary Lakes Botanic Gardens.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is P10,593
P11,652 total
includes taxes & fees
Jun 9 - Jun 10

You may also like

Ad

Hilton Cairns

Cairns Central Business District
  • Pool
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 1,006 reviews
The price is P9,593
P10,553 total
includes taxes & fees
May 29 - May 30
Hilton Cairns
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Balcony
Hilton Cairns
Cairns Central Business District
  • Pool
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 1,006 reviews
The price is P9,593
P10,553 total
includes taxes & fees
May 29 - May 30
Hilton Cairns
Compare similar properties

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 100.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 19.00 for children
  • Covered self parking fee: AUD 30.00 per day (in/out privileges)
  • Covered valet parking fee: AUD 35.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Shangri-La The Marina, Cairns have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

How much does it cost to stay at Shangri-La The Marina, Cairns?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Shangri-La The Marina, Cairns on Jun 9, 2026 start from P10,593, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La The Marina, Cairns pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 30.00 per day. Valet parking is available for AUD 35.00 per day.

What time is check-in at Shangri-La The Marina, Cairns?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Shangri-La The Marina, Cairns?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Shangri-La The Marina, Cairns located?

This family-friendly Cairns hotel is located on the boardwalk/promenade, within a 10-minute walk of Cairns Esplanade and Reef Fleet Terminal. Centenary Lakes Botanic Gardens and Skyrail Rainforest Cableway Station are also within 9 mi (15 km). Cairns Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 646 out of 1005 reviews
Rating 8 - Good. 234 out of 1005 reviews
Rating 6 - Okay. 81 out of 1005 reviews
Rating 4 - Poor. 29 out of 1005 reviews
Rating 2 - Terrible. 15 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Alexander John Aspden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent pool area for relaxing and enjoying the warm beautiful weather. Very friendly and accommodating staff. Overall a great location to enjoy your trip!!
Room
Pool area
Room view
Stayed 6 nights in Apr 2026
Verified

8/10 Good

Tsubasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean view from the room
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good location
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Lucinda

Liked: Cleanliness, amenities, property conditions & facilities
Loved the club lounge access and the room with marina views and huge balcony was great!!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for tours for the Great Barrier Reef. Very comfortable room. Excellent brekfast
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rupna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the Pier & Esplanade. Easy walking distance to restaurants & shops. The staff are very welcoming and helpful. Room was extremely clean and great pool area.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Rongsheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great location, right at the seaside, next to the reef terminal, and close to the night market. Also friendly staff. Had a wonderful stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice poolside view Convenient location
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience staying at Shanghai-la The Marina. Friendly staff, comfortable room, excellent breakfast.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jian

Liked: Cleanliness, amenities, property conditions & facilities
great location, wonderful service
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay for a young family. Beds & pillow comfortable. Staff were efficient. Amenities whilst there were signs of wear & tear were still comfortable. Menu on offer could have more variety, but was fresh.
Stayed 6 nights in Apr 2026
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location could not be better! Can walk to beautiful boardwalk & esplanade, tons of restaurants and tours all right there. Our balcony view of marina could not be beat.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
Great location and a great hotel
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Leo

Liked: Cleanliness, amenities, property conditions & facilities
Great room and great property with excellent staff!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Haron

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended for the convenience and the views.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Andry

Liked: Cleanliness, staff & service, amenities
Room is cleaned, staff is very friendly and helpful.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room,nice amenities ,lovely staff,delicious breakfast.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Natalie

Liked: Cleanliness, staff & service
Nice enough hotel but not 5 star. It is very tired and needs a renovation. The decor has been updated but everything else is very dated. Staff were all friendly and helpful. Hotel is in a great location on the marina. Room was clean and beds comfortable.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great views with a spacious room . Extremely clean and the staff were fabulous.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Eamon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean apart from some black hair in the bathroom. Staff members were very friendly and helpful. I didn't have breakfast. The restaurant menu was very limited and drinks were expensive.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location for the Hotel, right on the pier where all the action happens with the boat trips. Room was large and clean. Friendly staff
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service
Room was good, gave us an upgrade to harbor view, staff we're good also,
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great room size and cleanliness
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

NICOLA

Liked: Cleanliness, amenities, property conditions & facilities
Great spacious room with all the amenities needed. Easy check in and special Thank you to Niklas for assisting with our bags and car, a nice warm welcome. Will definitely stay again when next in Cairns.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
We stayed four nights at Shangri-La The Marina, and the experience was thoroughly enjoyable. The magnificent marina and ocean views from our room were a standout feature, creating a relaxing atmosphere throughout our stay. The hotel’s location is exceptional—central, convenient, and within easy walking distance of the Esplanade, restaurants, and local attractions.
Stayed 4 nights in Feb 2026