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"Check in staff fantastic . Great communication and service straight of the bat . Hotel is in great position in Sydney close to everything. Very good stay A+"

"We stayed at The Victoria Hotel for three nights during our trip to Melbourne, and unfortunately the experience was disappointing. The check-in process was poor. There was no reception staff available, so we had to complete the check-in ourselves using a machine in the lobby. We requested two key cards, but the machine only issued one. No one welcomed us or provided any information about the hotel facilities such as breakfast hours, the pool, or other amenities. Considering the price we paid, the room did not meet expectations. The overall service also felt quite casual. The staff were not particularly friendly or professional, and the atmosphere felt more like a roadside motel than a hotel located in the heart of Melbourne. The only positive aspect of this hotel is its location, which is very convenient. Unfortunately, based on this experience, I would not choose this hotel again on my next visit to Melbourne."

"Lovely room. Convenient location. Very helpful and friendly staff"

"Lots of shopping and public transport near the hotel. "

"Staff were exceptional. From the point of checking in, to using a complimentary umbrella whilst shopping in town, to breakfast… very Professional service and friendly staff"

"Good"

"Our stay was amazing! Wonderful breakfast, the service was excellent!!! "

"Great property in good location. "

"Beds are very comfortable and the hotel is in a great location of the city"