Ratings based on 150 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Super quick check in
by A verified traveler
Posted 24 Apr 2024
Beautiful rooms and incredible lake view. The spa was excellent and the hotel staff gave us exceptional service.
by A verified traveler
Excellent hotel and location
Posted 15 Oct 2023 on HotelsLovely hotel and location. All staff helpful, breakfast excellent. Opposite harbour to get the boat around the lake. Food options good in the area and not expensive.
by A verified traveler
Posted 23 Sep 2023
Excellent location, just across road from lake ferry, rooms facing lake are superb, the waiter serving drinks to us all week was very attentive, and lots of places to eat within 5 minutes walk. The breakfast in the hotel was really good, didn't take lunch or evening meals in the hotel as we like to venture out, but the dining room is in an ideal location facing the lake.
The walk back to the train station, although only 15-20 minutes walk, is all uphill and a taxi to take us there with our cases was difficult to find on the day of leaving. The reception manageress was kind enough to take us there in her own car (a 5 minute drive).
All in all, it's definitely a place I would visit again and well worth the 5 stars.
by A verified traveler from Bremerton
Posted 13 Sep 2023
The beauty of the restored1824 building was just amazing. The staff was wonderful and helpful. The hotel location in town center area. The room large with a balcony looking out over lake de Garda.It was wonderful.
by A verified traveler
Average stay
Posted 17 Aug 2023 on HotelsThe location is great and very central. We booked lake view rooms but unfortunately the view was blocked by trees. The rooms are quite outdated and not worth the price. The staff were wonderful and very helpful.
by A verified traveler
Posted 12 Aug 2023
We had to stay longer due to my husband being poorly. The night porter was extremely helpful when we needed an ambulance. Hotel staff even collected us from the local hospital and take us back to the hotel. Fantastic service when we needed help.
by A verified traveler from ROCHESTER
Posted 23 Jul 2023
by A verified traveler
Posted 14 Jul 2023
by A verified traveler
Posted 9 Jun 2023
I like the location and how the hotel looks from the outside.
I did not like the interior of the hotel. The rooms are old and not appropriate for a 4-star hotel, not even for a 3-star hotel. I would never have expected the non-existent decoration of the corridors and common areas of the room floors. Neither the outdated floor tiles. The price they charge was for a 4-star superior and that's what get me upset. Breakfast was ok, average for hotels in the region. The location is what makes this hotel unique. but it doesn't feel luxurious, the lobby is the only area that gives this type of feeling, but also needs a renovation, they can keep the old style but please spend the money you making from these expensive rooms.
