Ratings based on 1,000 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Aug 2022
The the hotel we stayed out my phone got stolen and my meds and the room person was just about to get my ring before we left we will never go back to the same hotel it cost me $400 when we got home just to get a new phone
by A verified traveler
Posted 25 Feb 2022
That u cant have parties and it was dirty inside and outside the room. They used to have parties i dont understand why u cant have a party.
by A verified traveler
Posted 25 Feb 2022 on Hotels
Everyone was very friendly I would take it more like being at home not staying in a hotelThings just weren’t up to Hotel standards but for me as I am kind a hippie-ish I enjoyed it
by A verified traveler
Posted 24 Feb 2022
Great place to stay. Quiet, conveniently located.
A little worn around the edges, but fine for the price. Would definitely stay again.
by A verified traveler
Posted 14 Feb 2022 on Hotels
by A verified traveler
Needs updating
Posted 11 Feb 2022 on HotelsRun down room. Not many working lights. Bathroom faucet was broken. Furniture is beat up. Foot stool had a broken leg so when you sit down it tipped over. Check in was slow. Key card machine wasn’t working so we were manually let in our room and not given keys. We were attending a concert and told if we weren’t back by 1 no one would be there to give us a key for our room. We were given a very confusing map of area with parking spaces crossed out and told we would be towed if we parked in certain areas of the parking lot. Luckily we must have picked an ok spot and weren’t towed. Not worth the $.
Comment from Hotel Management
14 Feb 2022 by Jose N, Hotel Management
We truly appreciate your feedback and we'll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 7 Feb 2022 on Hotels
The room was not updated or very clean looking. There were parties going on all around us. Never again.
Comment from Hotel Management
14 Feb 2022 by Jose N, Hotel Management
We truly appreciate your feedback and we'll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
The only place I will stay
Posted 6 Feb 2022 on HotelsGreat location, friendly staff, clean room, loved the full kitchen with the essentials! It was awesome all around!!
Comment from Hotel Management
6 Feb 2022 by Jose N, Hotel Management
Hi Shaniqa,
We truly appreciate your feedback and business.
Thank you
by A verified traveler
Posted 4 Feb 2022 on Hotels
Comment from Hotel Management
6 Feb 2022 by Jose N, Hotel Management
Thank you for choosing Sterling Hotel and Suites.
by A verified traveler
Bug infested avoid
Posted 23 Jan 2022 on HotelsThe place is pretty run down
I found a number of bugs including cockroaches
Comment from Hotel Management
28 Jan 2022 by Jose N, Hotel Management
Hi Adam, we truly appreciate your feedback and we'll work hard to fix the issue you experienced. Thanks for letting us know.
