Ratings based on 427 Verified Reviews
4.5 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Mar 2024
by A verified traveler
Posted 3 Mar 2024 on Hotels
Not a great experience for an expensive hotel. The fridge was very noisy making it difficult to sleep. When I got up during the night to investigate I found it was not working properly. I had medication that needed to be kept cold in the fridge which was now warmer than reqd. I reported this to the staff the next day but they were not overly interested.
The next day there was a power blackout in the cabins but the admin office was not affected as they had a back up generator. Again the staff were not interested.
by A verified traveler
Posted 27 Feb 2024
Staff were great. Lovely lunch and dinner options and desserts were amazing. Cabin was ok, but parking a bit challenging in some cabins. Accessibility also a bit of a challenge, ramps don't always lead to the carpark or other useful areas. Not a lot of privacy in the cabin, soundproof though. Included breakfast was poor. The range of options provided was as expected, but toasters didn't work properly, bacon was chewy and scrambled eggs discoloured and rubbery. Lots of great walks around the area and a beautiful spot.
by A verified traveler
Posted 24 Feb 2024 on Wotif
Comfortable and cosy cabins in a beautiful setting
by A verified traveler
Posted 22 Feb 2024 on Wotif
Beautiful surrounding with great & friendly staff at reception.
Only complaints is that no other mirror in the room except the bathroom but the mirror is way too high for most and average people able to see. Need a 2nd mirror desperately
by A verified traveler
Posted 14 Feb 2024 on Wotif
Great!
by A verified traveler
Posted 13 Feb 2024 on Wotif
Would definitely stay there again
by A verified traveler
Remote and rugged
Posted 9 Feb 2024 on HotelsLovely remote retreat. Rooms are spacious and warm. Bathrooms are clean and recently renovated. They are very comfortable. The rooms are a long way from the restaurant area a consideration for older people or less mobile but easy walking track about 5-10 minutes walk. TV are are tiny, my husband had to wear his glasses to see. The only fail is that it should be stated there is no phone signal or wifi in the room, only at the restaurant. If people know they can make their own choice. Friendly staff who are try hard but in a remote area are a bit understaffed.
by A verified traveler
Posted 8 Feb 2024
by A verified traveler
Very overpriced
Posted 7 Feb 2024 on HotelsVery over priced for what it is. Its best feature is the location on the banks of Lake St Clair.
Cabins were basic, for the price they charge. Bed and pillows weren’t great. Our fridge was very noisy throughout the night. Shower is smallish. No wifi or mobile reception in room. There was wifi in the reception area only.
We had dinner in the restaurant. Food was disappointing.
We wouldn’t stay here again.
