Ratings based on 969 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Jun 2024
The hotel is welcoming, up to date and clean. The staff are fantastic, very friendly and helpful. We were able to store our luggage since our rooms were not yet ready, and head into Bilbao for the afternoon. The day of our departure we stored our bags again since we had a late flight. There is a nice restaurant on site, and a shuttle bus to the airport. It’s not fancy but a good option for travelers who need to be near the airport.
3 out of 5
by A verified traveler from McAllen

Posted 12 Jun 2024
Good location AC was not working
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jun 2024
5 out of 5
by A verified traveler

Posted 4 Jun 2024
Close to airport terminal
5 out of 5
by A verified traveler from Riverbank

Posted 20 May 2024
Excellent service, good and rooms. Very comfortable and clean.
5 out of 5
by A verified traveler

Posted 18 May 2024
Great place to stay after a late flight arrival.
4 out of 5
by A verified traveler

Posted 18 May 2024
Good location near airport.
5 out of 5
by A verified traveler

Posted 14 May 2024
Everything worked, lunch was excellent as was the free breakfast. Definitely recommend.
5 out of 5
by A verified traveler

Posted 13 May 2024
Quick check in, place on bus to airport in the morning, clean and spacious room. Very pleasant stay.
5 out of 5
by A verified traveler

Posted 12 May 2024
Early airport shuttle (5am) with a few items got breakfast& coffee before catching it
Comment from Hotel Management
12 May 2024 by Holiday Inn Express Team., Hotel Management
Dear Doane,Thank you very much for your time and comments. We will pass on your good impressions to the whole team so that they continue striving for excellence in their work.Best regards, Holiday Inn Express Bilbao Team