Ratings based on 32 Verified Reviews
3.7 Room cleanliness
3.4 Service & staff
3.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
One of the worst stays we had in Morocco. The whole Spa, swimming pool, hamam were closed! The room we got was below par! It was really small, outdated and had no facilities! Really disappointed, and won't be visiting again
by A verified traveler
Posted 19 Apr 2024
Price to service still a lot to do. More experience needed in restaurant.
by A verified traveler from Clifton
Posted 2 Oct 2023 on Travelocity
some part of the hotel is it still on contrition bu the par that we stay needs an update
by A verified traveler
Posted 21 Jul 2023
by A verified traveler
Posted 27 May 2023
this is not Hotel and SPA resort. The SPA building is still under the constraction. No gym, swimming pools outside are under the constraction or without water. There are no road from the main road, but only kind of trail. Chimey in the room didn't work. Althouth breakfast was included into the price, they still charge us for coffee. Very disapoined experience. I definetely won't come again and also would like to get a fool refund. I also have pictures from the hotel.
by A verified traveler
Posted 26 May 2023 on Hotels
by A verified traveler
Posted 9 May 2023
Nice location but very inconvenient for transportation to city center, charged $20 each way by taxi to city center, very expensive.
by A verified traveler
Too many negatives.
Posted 28 Apr 2023 on HotelsFriendly staff, quiet location, nice rooms with excellent air conditioning. However, nearly impossible to find, poor description by hotel that you have to take a dirt road, small sign only visible coming from one direction. Terrible internet even near their router which was basically unusable due to snails paced speed and dropped connections. Wireless did not reach to rooms even if it had worked. Safety - while very nice to sit at tables on the grass, when it got dark, there was zero lighting, obstacles in the path back (pipes sticking up, hoses to pumps to the pool) and no protection against falling into the pools. They had these cute white basket chairs which flipped over when an adult sat in them. Saw several people pitched onto the grass. These are the top issues but there are more. Staff was very friendly and helpful but they aren’t in a position to address what are fundamentally management issues. I needed the internet, cellular was very slow(not hotel issue) so to do further trip planning was nearly impossible. I don’t know how they compare to other hotels in the area but I would recommend looking elsewhere unfortunately (because I really wanted to like staying here).
by A verified traveler
Posted 18 Mar 2023
Property itself was ok. What is misleading is google map pin in Expedia site shows this hotel being in town, however, it’s 5 miles outside. Property was difficult to find with Google maps and for an English speaker was very difficult to locate as when I called hotel they said they didn’t speak English and would call back. Lock did not work properly on door and we were locked out for a period of time. Ion flip side, staff was very friendly and panoramic views were spectacular.
by A verified traveler
WAY TOO EXPENSIVE AND NOT COMPLETE
Posted 11 Feb 2020 on HotelsThis was a very pretty place but it was not completed. We stayed here to have a relaxing two days at the spa and indoor pool. There was no spa or any pools at all! They were building the outdoor pools and they said the spa and indoor pool would be completed later. The cost of the room was EXTREMELY high for just a room with a shower that only lasted long enough for one person to shower and the heater/electricity worked intermittently. After arguing with the manager he gave us the equivalent of 2 dinners off the price (the food was almost triple the cost at their hotel than the local restaurants).
