Ratings based on 980 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Very clean with friendly helpful professional staff
by A verified traveler
Posted 2 Jun 2024
Need refurbishment
by A verified traveler from Cardiff
Posted 28 May 2024
The property is conveniently located within walking distance of Derby city centre. NCP car park is located behind the hotel.
by A verified traveler
Posted 28 May 2024
Staff were wonderful, but we had an executive room that was in a poor state of repair to the point that the fire safety information had to be reattached to the door.
The list of defects were really high from holes in the carpet mismatched furniture door strip on the bathroom door coming off to name only a few.
If this was an executive room the mind boggles what the standard room must be like.
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 18 May 2024
by A verified traveler
Posted 28 Apr 2024
this was an interesting find for me to do a review my husband booked the room for a one night stay back in February he told me it was a nice room unfortunately he booked for 2 adults and i wasnt with him on this stay so i think knocking shop is a better description
by A verified traveler
Posted 5 Apr 2024
Great location for sightseeing and centre of Derby, clean and comfortable but full of families with screaming children running around above us late at night, and early in the morning .
by A verified traveler
Posted 29 Mar 2024
Check-in wasn't a smooth process as the hotel did not have any record of my booking on their system since it had come from Expedia. Took a while to get resolved. Room was fine but I was given ground floor rather than first floor as I'd requested when asked. Made the best of it as it was just one night but would have preferred an easier check-in.
by A verified traveler
Posted 16 Mar 2024 on Hotels
