Ratings based on 921 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
by A verified traveler
Posted 24 May 2024
Excellent property and great staff, my only complaint was that is was expensive
by A verified traveler
Posted 20 May 2024
The bedside table had dirty cup or glass rings all over it. Everything else was great though.
Comment from Hotel Management
23 May 2024 by Nicole, Hotel Management
Thank you for your rating, we are delighted you had an enjoyable visit and look forward to welcoming you back.Many Thanks
by A verified traveler
Posted 11 May 2024
Room was ready for us ahead of check-in time.
Comment from Hotel Management
23 May 2024 by Nicole, Hotel Management
Thank you for your rating, we are delighted you had an enjoyable visit and look forward to welcoming you back.Many Thanks
by A verified traveler
Posted 6 May 2024
Overpriced ripoff
Desperately needs updating and smells like a post office Que on a Monday morning
Comment from Hotel Management
23 May 2024 by Nicole, Hotel Management
Thank you for your rating, I am disappointed that your stay on this occasion did not live up to expectations. I do hope we get the opportunity to welcome you back and redeem ourselves.Many Thanks
by A verified traveler
Posted 5 May 2024
The only problem we had was. The price of food and drink very expensive.
Comment from Hotel Management
23 May 2024 by Nicole, Hotel Management
Thank you for your rating, we are delighted you had an enjoyable visit and look forward to welcoming you back.Many Thanks
by A verified traveler
Posted 1 May 2024
Plus points were a large clean room, a few minutes walk to the airport, and the restaurant was a nice environment with very good food (much better than the last airport hotel we stayed in).
We heard a lot of noise from the corridor during the night, so not as soundproofed from that side as it could have been. Reception staff sent us on a very long way round to our room, yet there was a much quicker way.
We’d stay here again if flying from East Midlands.
Comment from Hotel Management
23 May 2024 by Nicole, Hotel Management
Thank you for your rating, we are delighted you had an enjoyable visit and look forward to welcoming you back.Many Thanks
by A verified traveler
Posted 27 Apr 2024
So easy for the airport
Comment from Hotel Management
23 May 2024 by Nicole, Hotel Management
Thank you for your rating, we are delighted you had an enjoyable visit and look forward to welcoming you back.Many Thanks
by A verified traveler
Convenient airport hotel.
Posted 27 Feb 2024 on HotelsBooked fly drive package at an excellent rate. Long term parking was very busy and got the next to the last space. Hotel ideally situated for airport.Within walking distance of departures although would be challenging with a lot of luggage. Room was clean and bed comfy. Bathroom was functional but very dated. Food in hotel was okay for an airport hotel but very expensive as was drink. £9.50 for a large glass of wine. Would use again though for a relaxing start to a holiday.
Comment from Hotel Management
6 Apr 2024 by Nicole, Hotel Management
Thank you for your rating, we are delighted you had an enjoyable visit and look forward to welcoming you back.Many Thanks
by A verified traveler
Posted 24 Feb 2024
Convenient but closed too early for food and beverages , check in was not available for all the group being that it was early
Comment from Hotel Management
6 Apr 2024 by Nicole, Hotel Management
Thank you for your rating, we are delighted you had an enjoyable visit and look forward to welcoming you back.Many Thanks
