Ratings based on 93 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jul 2023 on Hotels
by A verified traveler
Posted 30 Apr 2023 on Hotels
by A verified traveler
Convenient stopover
Posted 17 Sep 2022 on HotelsNo frills hotel just off of motorway. Clean room and very comfortable beds
by A verified traveler
Clarification needed on position of accueil
Posted 3 Sep 2021 on HotelsCheck in is now at BnB Deols for both hotels but this was not made clear to us before arrival We arrived at the Aeroport building only to be redirected over the road 50metres away. Young lady on check in was helpful, friendly and efficient Following check we were redirected over the road to our room
by A verified traveler
ery good for a quick stop over.
Posted 9 Aug 2020 on HotelsThe desk wasn’t open but check in via s teen was easy air on was a blessing in 40 degree heat.
by A verified traveler
very disappointing experience
Posted 7 Aug 2020 on HotelsWe had contacted Hotels.com for assistance before our trip as we could not contact the hotel to get our booking in code, as the hotel had written to us telling us that if we didn’t arrive before 18.00 hours they would re-sell our room. Many thanks for sending us the code as we would have been lost without it. We changed our ferry to get there earlier, but when we arrived there was no one on reception. We checked into our room and found to our horror that it had not been made up after the previous occupant. After waiting for reception for about 30mins we went to the other B and B hotel across the road. The man on reception was very impatient with us and reluctantly gave us the code to access another room. That too had not been changed after the previous occupant. At the third attempt we were given a room which was ready for use. Inside the room which we were able to use was an information sheet telling us that reception was closed for refurbishment and we should go across the road for help. Strange that the receptionist in the other hotel did not seem to know this. An absolute catalogue of errors which were very unwelcome after a long drive from Calais. The room itself was fine, but the systems and customer service were sadly lacking. We will not be returning.
by A verified traveler
Impossible to contact
Posted 7 Sep 2019 on HotelsImpossible to contact the hotel (we wanted a ground floor room) I telephoned (no reply); sent a text (no reply) and an email (no reply). The hotel did however move us to a ground floor room. Although marked as a no smoking room, this had been ignored and smelled of cigarette smoke.
by A verified traveler
Posted 18 Aug 2019
by A verified traveler
Posted 30 Jan 2024 on Hotels
by A verified traveler
Posted 29 Jan 2024 on Hotels
