Ratings based on 767 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Apr 2024
Staff was super friendly, Maribel was a great help. Location around hotel was great, felt safe whole time. Hotel itself is nice looking, clean and well maintained. Best extended stay out of the whole area.
Comment from Hotel Management
27 Apr 2024 by Management, Hotel Management
Thank you so much Sara, we appreciate the great review. We hope to see you again soon.
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
13 Apr 2024 by Management, Hotel Management
Thank you for the review. Let us know if we can be of service to you.
by A verified traveler
Posted 17 Mar 2024
Great
Comment from Hotel Management
17 Mar 2024 by Management, Hotel Management
Terrance, thank you so much for the great feedback.
by A verified traveler from Aurora
Posted 5 Mar 2024
Comment from Hotel Management
27 Mar 2024 by Management, Hotel Management
Dear Julie,Thank you for staying with us and giving us feedback on your stay. Please let us know if there was anything we could have done better to receive a 5 star rating from you.
by A verified traveler
Posted 29 Feb 2024
It was a great nights stay .. thank you
Comment from Hotel Management
29 Feb 2024 by Management, Hotel Management
Thank you so much for the good review! We hope to serve you again in the future.
by A verified traveler
Posted 23 Feb 2024
Good pricing.
Comment from Hotel Management
24 Feb 2024 by Hotel Management , Hotel Management
Dear Miguel, We're delighted to hear that you found our pricing to be favorable. Providing competitive rates is important to us, and we're glad it contributed positively to your experience. Thank you for choosing to stay with us. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Management
by A verified traveler
Posted 15 Feb 2024
Comment from Hotel Management
31 Mar 2024 by Management, Hotel Management
I am so sorry to hear about your experience. Please reach out if there is anything we can do.
by A verified traveler
Posted 9 Feb 2024
Comment from Hotel Management
22 Mar 2024 by Management, Hotel Management
Hello Gene,I wanted to see if there was anything else we could of done to make your stay better. Let us know if there is anything else we can do for you.
by A verified traveler
All good but
Posted 8 Feb 2024 on HotelsThe hotel is new and very clean and quiet. But to call what they offer "breakfast" is misleading. A packaged muffin, instant oatmeal made in a paper coffee cup and no milk unless you want to use coffee creamer.
Comment from Hotel Management
8 Feb 2024 by Hotel Management, Hotel Management
Dear Barbara, Thank you for staying at Extended Stay America! We're delighted you found our hotel new, clean, and quiet. We appreciate your feedback on our breakfast offerings, and we'll certainly consider ways to enhance the options provided. Your input is valuable, and we hope you will choose to stay with us again the next time your travel brings you to our area.Sincerely,Hotel Management
by A verified traveler
Posted 4 Feb 2024
The staff at this hotel were so friendly and helpful. They made our stay so enjoyable and comfortable.
The rooms were spacious, clean and well-maintained. The beds were very comfortable and the amenities were great.
The location was perfect - close to the city centre and attractions. The hotel had great facilities and was very convenient.
Comment from Hotel Management
23 Mar 2024 by Management, Hotel Management
Thank you so much for the great review. We hope to see you again soon!
