Ratings based on 984 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 27 Apr 2024
Everything was perfect the only problem the room old they shoud do renovations .
by A verified traveler
Posted 21 Apr 2024
by A verified traveler
Posted 19 Apr 2024
4th time staying and will keep coming back
by A verified traveler
Posted 11 Apr 2024
Very comfortable environment.
Well management.
Staff very friendly and helpful.
by A verified traveler from Singapore
Posted 7 Apr 2024
Rooms need renovation badly. Dark and washroom was bit smelly. Everything else was good. Big property with very good location.
by A verified traveler from Lake Clifton
Posted 7 Apr 2024
The property and staff great
Food is expensive
The small warung is great value
Beware of ladies at massage tables on beach front walkway
by A verified traveler
Posted 7 Apr 2024
Nice resort, good value for money.
by A verified traveler
Posted 15 Mar 2024
Good location for walking and good restaurant options within a few mins walking
Friendly staff
Bed very hard and old
Room availability was over an hour late
Pool cold
Comment from Hotel Management
1 Apr 2024 by PramaSBH, Hotel Management
Dear Ann,Thank you for taking the time to leave a review! We're thrilled you enjoyed the walkable location with great restaurants nearby, and that our staff provided friendly service.We sincerely apologize for the discomfort caused by the firm mattress and the delay in receiving your room. We strive to ensure all our rooms are comfortable and available on arrival, and we'll definitely be looking into these shortcomings to improve the guest experience.Regarding the pool temperature, we take guest comfort very seriously. We'll investigate the pool heating system to ensure it's functioning properly and providing a comfortable swimming experience.We appreciate your feedback and hope to host you again soon, with a softer bed, a prompt check-in, and a refreshing dip in the pool!
by A verified traveler
Posted 8 Mar 2024
The hotel is good for it’s price point. Pools are nice and big. Kids splash area is good. Direct beach access is great.
Hotel is dated.
Comment from Hotel Management
1 Apr 2024 by PramaSBH, Hotel Management
Dear Rei,Thank you for your review! We're thrilled to hear you enjoyed the pools, especially the kids' splash area, and the convenience of direct beach access. It sounds like you had a great family time here.We appreciate your feedback about the hotel feeling dated. We're continually striving to improve our facilities, and your comments help us prioritize future renovations.We hope to welcome you back again soon!
