Ratings based on 989 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Booked a non smoking garden view room & was initially allocated a rooftop view room when we advised that was incorrect
Reception said there was no other room available, when I spoke to a different person at reception & indicated we wanted a refund & would go elsewhere they quickly found a room.That room was ok except the people in the room next door were continuously smoking a pipe on their balcony so we were unable to use our balcony,had enough after 3 days & the duty manager moved us to a suite
which was good of him but it would have been better to have what we paid for non smoking garden view room in the first place.It spolt our stay at this hotel.
by A verified traveler
Posted 9 Jun 2024
Room and balcony had limited space and bathroom was definitely too small! We prefer a Balinese-style hotel and made the mistake of booking a large, impersonal one. We were also not informed of the Beach Bar renovations until we got there!
by A verified traveler
Posted 28 May 2024
Great stay. Location and service was excellent. Highlight is the band each evening on the beach,
Comment from Hotel Management
30 May 2024 by Prama SBH, Hotel Management
Dear Ms. KarenThank you for your fantastic review! We're thrilled you had a great stay and enjoyed our prime location and excellent service. We're especially happy to hear the live music on the beach was a highlight for you!We strive to create a memorable experience for all our guests, and your feedback is greatly appreciated.We hope to welcome you back to Prama Sanur Beach Bali soon!
by A verified traveler from Mayne Island
Posted 8 May 2024
by A verified traveler
Posted 1 May 2024
Nice place , room was a bit dated ,would stay there again without any hesitation
Comment from Hotel Management
17 May 2024 by Prama SBH, Hotel Management
Dear Mr./Ms Leigh,Thank you for your kind review! We're happy to hear you enjoyed your stay at our place.We're delighted to hear you'd stay with us again despite the decor. It truly means a lot! We hope on your next visit, you'll experience a refreshed room alongside the friendly atmosphere you already appreciate.Thank you again for choosing us. We look forward to welcoming you back soon!
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 27 Apr 2024
Everything was perfect the only problem the room old they shoud do renovations .
by A verified traveler
Posted 21 Apr 2024
by A verified traveler
Posted 19 Apr 2024
4th time staying and will keep coming back
by A verified traveler
Posted 11 Apr 2024
Very comfortable environment.
Well management.
Staff very friendly and helpful.
