Ratings based on 222 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Apr 2024
We had the most wonderful stay at Klumpu. It is only a small hotel (8 rooms) and the staff are unbelievably attentive and kind. The rooms are lovely and so cosy and the grounds (garden and pool area) are beautiful and kept to such a high standard. Each morning we had a wide choice of breafast delivered to our room and we often ate at the hotel as the food was so good and reasonably priced. The hotel offers drivers who will take you out for the day in an air conditioned vehicle for tours of your choice - our driver Yudi was so friendly and lovely to be with. The area around Klumpu is great - 2 minutes walk from shops and restaurants and 10 minutes walk to Sanur beach (8km of golden sand and calm waters). The hotel offers free bikes which you can cycle along the beach promenade.
We left feeling relaxed and well cared for - nothing was too much for the staff!
by A verified traveler
Posted 26 Dec 2023
Nice and cozy. Service from staff was excellent. A little difficult to find for the Grab drivers as it was hidden in a corner.
by A verified traveler
Posted 2 Dec 2023
Great staff and amazing customer service.
by A verified traveler
Posted 30 Nov 2023
by A verified traveler
Posted 30 Oct 2023
This was a lovely place to stay for the last night of our holiday - the rooms are spacious, clean and luxurious. The staff were super friendly and helpful, and the resort pool and grounds were gorgeous. This was an easy walk into the main street of Sanur, yet felt remote and secluded. They couldn't have been more thoughtful, with early breakfast provided, and a free luxury car ride to the airport. The ONLY point for improvement were the pillows -strangely very lumpy, and the shower which took forever to get warm and then was suddenly scaldingly hot. But I would definitely consider staying here again.
by A verified traveler
Posted 24 Oct 2023
could not fault the place. fantastic experience
by A verified traveler
Posted 15 Oct 2023 on Hotels
by A verified traveler
Posted 3 Sep 2023
by A verified traveler
Klumpu Delivers
Posted 4 Jul 2023 on HotelsKlumpu did not disappoint.
From our warm welcome to the beautifully manicured gardens and the gorgeous private villas. The staff were so obliging and were constantly looking after gardens, grounds, and guests.
Bed time, beds were turned down and delicious chocolates were left for our enjoyment, and slippers left beside the bed.
The pool was rather small and not very deep, but there were lots of day beds and the gardens around the pool were beautiful and tranquil.
The breakfast daily was delicious and the room service menu was fantastic.
Location was great, just a short stroll down the cobblestone alley and we were amongst the main street.
It would've been good to have coat hangers in the cupboards to store clothing and I wasn't a fan of the frosted bathroom door (especially with awkward teenagers).
There were too many water bottles delivered to our room during our stay, so much plastic. Luckily there was a big filtered water bottle that we could refill our bottles from. It would also be more ideal if a toaster and iron was provided.
That being said we were very impressed with Klumpu and would highly recommend to anyone wanting a more traditional and intimate style accommodation.
by A verified traveler
Posted 26 Jun 2023
Pretty good stay
