Ratings based on 464 Verified Reviews
4.3 Room cleanliness
3.9 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from greenwood
Posted 19 Sep 2023
The property was very nice. Area was stunning. Internet options were pricey as well as the laundry facility. At check in the gal talked very fast and was hard to understand. She said we had instruction in our room for everything but there was nothing. Had to go back several time to to speak with her. Otherwise, it was a beautiful place. Hope to be back soon.
Comment from Hotel Management
20 Sep 2023 by Scott Reisland-manager, Hotel Management
Hi Diana,Sorry about a few of my front desk. They were here working from Jamaica. A couple were very soft spoken and spoke rapidly. I also had a hard time understanding two of my front desk all summer, but I have bad hearing and figured I had to go get some hearing aids eventually here. Thanks for the great review on the property itself. No property in Denali has the river like we do. When one stands on their river deck, they see nothing but river and mountains, not one man-made thing.
by A verified traveler
Posted 15 Sep 2023 on Hotels
Comment from Hotel Management
16 Sep 2023 by Scott Reisland-Manager, Hotel Management
Thanks for the great review Shilpi!
by A verified traveler
Posted 14 Sep 2023
Clean rustic looking property. This is last night for the season. Check in was easy, they left a map and keys on the bulletin board by office! Friendly guy explained when I called ahead and it was as he said!
Comment from Hotel Management
14 Sep 2023 by Scott Reisland-Manager, Hotel Management
Thanks Nadine! I'm glad you found your room last night!!!
by A verified traveler
Posted 12 Sep 2023
Clean, Quite, and easy parking. Could use some more lighting though.
Comment from Hotel Management
12 Sep 2023 by Scott Reisland, Hotel Management
Thanks for the great review Alfredo. Yes, we have limited lighting on the property grounds as all summer it never gets dark. It's only the tail end of our tourist season where we probably could use more lights. But we close for the winter in 2 days.
by A verified traveler
Posted 10 Sep 2023
best hotel/resort/lodge I've ever stayed at in my entire life. PERIOD. #1. I had THE best stay ever of my life at a hotel... EVER. Best view. Ammenities were awesome, shower was amazing! VIEW, VIEW, THE VIEW!!!!!!!!!!!!!!!!! All I can say. WOW.
Comment from Hotel Management
11 Sep 2023 by Scott Reisland-Manager, Hotel Management
Wonderful..thanks Edmundo!!
by A verified traveler
Posted 8 Sep 2023 on Orbitz
Rooms not too large. Not much bang for the buck.
Comment from Hotel Management
8 Sep 2023 by Scott Reisland-Manager, Hotel Management
Thanks for the review William.
by A verified traveler
Posted 5 Sep 2023 on Travelocity
Should offer free WiFi
Comment from Hotel Management
8 Sep 2023 by Scott Reisland-Manager, Hotel Management
Thanks for the review William.
by A verified traveler
Posted 29 Aug 2023 on Travelocity
Great staff, great location, great views of the river and mountains.
Comment from Hotel Management
8 Sep 2023 by Scott Reisland-Manager, Hotel Management
Thanks for the great review Ken!
by A verified traveler
Posted 29 Aug 2023
Internet not included, no dining except Thai food truck. Grounds are nice to walk around, river view from room is nice.
Comment from Hotel Management
8 Sep 2023 by Scott Reisland-Manager, Hotel Management
Right, we are limited on food service. We do have a convenience store, Liquor store and rent land to a food truck.
by A verified traveler
Charming, Nenana River oasis
Posted 27 Aug 2023 on HotelsLocation and river view was phenomenal. I was expecting a few (minor) amenities, especially for the price tag , such as a refrigerator or even a small table. The hotel beds are very comfortable and they provided soaps and towels and a micro coffee maker. I would stay again but bring a cooler for items you want to keep while you’re out all day. The front desk staff were the nicest people and helpful in so many ways
Comment from Hotel Management
8 Sep 2023 by Scott Reisland-Manager, Hotel Management
Thanks for the review. Yes we are clear we do not have fridges or microwaves in hotel rooms. We do have a few full kitchen cabins for rent.
