Ratings based on 112 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2021 on Hotels
by A verified traveler
If you get a standard room, it’s ok for 1 night..
Posted 19 Aug 2019 on HotelsWe stayed at the standard room with breakfast + dinner option. The dinner was disappointing. The breakfast was ok but if you get a chance, stay next door, at the hotel Posta. It’s much better. The bed wasn’t very comfortable. We didn’t go to the spa as it seemed very busy and the spa area smelt of chlorine a lot. The hotel was very busy as it was a peak season. Next to the hotel, a huge hotel is being built now so expect some noise from the construction site. The location is great but again, I definitely recommend Hotel Posta which is 2 mins from Grand.
Comment from Hotel Management
10 Sep 2019 by hotel management, Hotel Management
Dear Mr. Kamil, thank you very much for your visit and feedback. We really appreciate all your comments, which helps us to focus on right place. We are sorry that we didn´t fullfilled your expectations. If you like more calming atmosphere and brand new facilities, that the Hotel Pošta is the best option for you. Kind regards,
by A verified traveler
Posted 11 Mar 2019 on Hotels
Comment from Hotel Management
11 Mar 2019 by Eliška K., hotel manager, Hotel Management
Dear Zohar, thank you for your visit and feedback. We really appreciate that. We hope, that we will have a chance to welcome you again. Kind regards, Eliška K., hotel manager
by A verified traveler
Posted 7 Mar 2019
Comment from Hotel Management
10 Apr 2019 by Eliška K., hotel manager, Hotel Management
Dear guest, thank you for your visit and feedfback. We are really happy that you were satisfied with the stay and we hope, that wer will have a chance to welcome you again. Kind regards,
by A verified traveler
Posted 27 Feb 2019
The spa facilities are superb and provide a wonderful way to relax after a hard days skiing. The hotel is well thought out, plenty of storage space in the bedrooms, great heated lockers in the boot room, excellent kids entertainment and a fab location with easy ski in/out access.
Life outside the hotel is almost non existent so not suitable for people looking for a lively apres scene or night life.
Comment from Hotel Management
27 Feb 2019 by Eliška , Hotel Management
Dear guest, thank you very much for your visit and review. We are reall hyppy, that we have fulfilled your expectations and you were satisifed with all hotel´s services, facilities, rooms and comfortable ski in&out location. We hope, that we will have a chance to welcome you again. Kind regards,
by A verified traveler
Very good location
Posted 26 Feb 2019 on HotelsThe staff was professional, friendly, and helpful. The room was very clean. The location was great for ski-in, ski-out. Our room was on floor 4 (there are only 4 floors). There was only 1 elevator that serviced the 4th floor. The other floors had access to 2 elevators. We had to wait quite a long time in the mornings to get the elevator to the ground floor... then take another elevator to the lower level where the ski storage room was located. It appeared that unlike all the other floors, 4th floor had not been renovated. It needs it!! The carpet was obviously quite old and just plain dreary. New, or additional pillows are needed as well... they were extremely flat. The breakfast and dinner were sufficient, but I've definitely had better at other ski hotels. This hotel has the potential be really fantastic. Had it not been for the staff and the cleanliness, we would have been very disappointed.
Comment from Hotel Management
27 Feb 2019 by Eliška , Hotel Management
Dear guest, thank you very much for your visit and feedback. We appreciate all details and remarks you wrote us. We understand, that one lift to the 4th floor could be uncomfortable in the peak times. Unfortunatelly, there is no space to rebulit the second one lift to a floor higher. Rooms at the 4th floor were slightly re-decorated by the new carpets, wall, furniture and bed decorations n 2016, and bathrooms were completely renovated in 2017. Of course, we plan to renovate it completely, but it is necessary to plan it carefuly. We are glad, that despite that you´ve enjoyed your ski holiday with us and we will tell them your compliments. We would like to recommend to you our renovated Deluxe rooms, maybe for the next stay. We will be glad if we will have a chance to welcome you again.
by A verified traveler
Posted 8 Feb 2019
(+) Location near the ski slope. Nice wellness. The food was divers, very tasty, with many options.
(-) Parking place not taken care up.
Comment from Hotel Management
8 Feb 2019 by Eliška, hotel manager, Hotel Management
Dear guest,
thank you very much for your visit and review. We are sorry for a lot of snow on paring place, but we can assure you that we are trying to do our best, but sometimes the nature wins this ,,fight".
We are really glad, that you were satisfied with the food, nice wellness area and excellent ski in&out location. We hope, that we will have a chance to welcome you again. Kind regards
by A verified traveler
Posted 13 Sep 2018 on Hotels
Comment from Hotel Management
14 Sep 2018 by Eliška K., hotel manager, Hotel Management
Dear Ludmila, thank you very much for your visit and review. We are glad that you were satisfied with our services and we hope that we will have a chance to welcome you again. Kind regards,
by A verified traveler from Israel
Posted 6 Sep 2018
new hotel but maitenance in room is poor. not enogh pace for 4* hotel
located well, but far away from any shopp or public sevices.
we will not choose this hotel again
Comment from Hotel Management
12 Sep 2018 by Eliska K., hotel manager, Hotel Management
Dear dov, thank you very much for your visit and review. We appreciate all your comments positive, and also comments which helps us to improve something. Kind regards,
by A verified traveler
Good but not excellent
Posted 23 Jul 2018 on HotelsRooms not particularly large but nice enough, shame no kettle in room. Breakfast so-so quality wise, Jasna nice but becoming over-built.
Comment from Hotel Management
25 Jul 2018 by Eliška K., hotel manager, Hotel Management
Dear Adam, thank you very much for your visit and review. We are glad, that you vere satisfied with room, we can recommend to you also larger apartments next time. If you are interested in renting a kettle during your stay, we offer this service on request, and it is free of charge. We hope, that you were satisfied also with another services and that we will have a chance to welcome you again. Kind regards, Eliška K., hotel manager
