Ratings based on 731 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Las Vegas
Posted 29 Apr 2024
Noisy small rooms, air conditioner blew directly on us in bed, uncomfortable beds
Comment from Hotel Management
30 Apr 2024 by Julia, Hotel Management
Thank you Joe for your review. We are disappointed to read that your stay fell short of expectations. We you choose to return in the future.
by A verified traveler
Posted 29 Apr 2024
Excellent trip . But very expensive . Taxes plus fees cost $100 a night alone .
Comment from Hotel Management
30 Apr 2024 by Julia, Hotel Management
Thank you JAY for your feedback. We hope to see you back in the future.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Julia, Hotel Management
Thank you Margaret for your 5/5!
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Julia, Hotel Management
Thank you for your 5/5!
by A verified traveler from Raleigh
Posted 26 Apr 2024
Loved this property for my young family.
Comment from Hotel Management
29 Apr 2024 by Julia, Hotel Management
Thank you Marisa for the 5/5!
by A verified traveler
Posted 23 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Julia, Hotel Management
Thank you Susan for your rating!
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Julia, Hotel Management
Thank you Kristina for your rating, we would love to know what we could have done better to get a stronger rating.
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
16 Apr 2024 by Julia, Hotel Management
Thank you Lauren for your 5/5!
by A verified traveler
Posted 13 Apr 2024
On entering it is a luxurious and beautiful space. Our room was clean and lovely but did not feel like a five star resort. Bathroom was small like an average hotel.
Pool was also disappointing in size and water condition- one day was very cloudy and seemed dirty.
Comment from Hotel Management
15 Apr 2024 by Julia, Hotel Management
Thank you Marie for your review. We hope to see you back in the future!
by A verified traveler
Posted 11 Apr 2024
Wasn't able to get reservations in hotel restaurant even one week prior to arrival...they did give me a reservation at last minute after wéd given up and gone somewhere else. Check in was not great.. wrong room number as written on our card. Keys didn't work and had to return to front desk with luggage to get right room number. Room was nice and clean but nothing special.
Comment from Hotel Management
11 Apr 2024 by Julia, Hotel Management
Thank you Susanne for your review. We apologize for your very unusual experience and have shared your comments with the management team. We hope to see you back bin the future.
