Ratings based on 351 Verified Reviews

4.1 out of 5
79% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 5 May 2024
Lovely welcoming staff (all staff) cleanliness ,so tidy and willing to help and assisit. .Well done Mountain view M1eals were delicious only wish there were more vegan Vegetarian options but we miss it now we have left and will most definately book with them again
Comment from Hotel Management
6 May 2024 by Malou, Hotel Management
HelloIm soo happy that you enjoy your stay Ill try to put more vegan chioces at the menu,Hope to see you next time.Kindly REgards Malou
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Room was clean nice and comfortable. Dinner not available Mon night but good food at Empire pub nearby in Deloraine. Easy chk in and out.
3 out of 5
by A verified traveler

Posted 27 Feb 2024 on Wotif
Old buildings My room very close to road, very noisy at times
5 out of 5
by A verified traveler

Posted 27 Feb 2024 on Wotif
easy check in peaceful surrounding
3 out of 5
by A verified traveler

Posted 23 Feb 2024 on Hotels
Comfortable room. Dined in restaurant . Turned out a number of menu items were not available.
2 out of 5
by A verified traveler

Insects, no A/c and poison plant

Posted 22 Feb 2024 on Hotels
No A/c in mountain view rooms but in the cheaper units. Broken fly screen - many invaders. Very noisy ceiling fan on all night to keep the room cool. Poisonous plant outside the window which needed to be open due to no A/c. 1 leaf or flower ingested from the plant can kill a child. Staff are not owners and so oblivious to my professional advice about the plant (Nerium oleander). Would recommend staying there until the do the promise refurbishment and get rid of the plant.
5 out of 5
by A verified traveler

Posted 22 Feb 2024 on Wotif
Great little place. Highly recommended.
3 out of 5
by A verified traveler

Posted 4 Feb 2024 on Wotif
The restaurant food was nice but portions were a little small for the price. I would suggest updating away from the Settler’s theme to suit the asian food The bed was comfy and the position is very convenient. Being surprised by “housekeeping” coming into the room at 9 am when checkout is 10 was a surprise
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jan 2024
4 out of 5
by A verified traveler

Posted 31 Dec 2023 on Wotif
Staff were cheerful and obliging. Thankyou
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